Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debora Sherrod

DETROIT,Michigan

Summary

I'm looking for a challenging yet rewarding role.

Customer Service, Computer Skills, People Skills, Active Listening, Team Building and Supervisor and Leadership skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Cintas
09.2024 - Current
  • I provide customer support my duties include answering inbound and making outcalls, problem-solving, de-escalation clients and customers concerns, processing payments and following policies and procedures

Care Giver

Ez Care, LLC
07.2014 - Current
  • Assist the client with preparing meals, bathing, grooming, dressing, traveling, light housework and paperwork

Care Giver

Passion For People, LLC
06.2021 - 11.2024
  • Assist the client with preparing meals, dressing, traveling, light housework and paperwork

Customer Service Representative

Farmers Insurance Company, Stephanie Dysinger Agency
09.2009 - 07.2023
  • Handle banking, actively educated and advised customers about products and services, setup and activated customers accounts, answer inbound calls, chats and emails, made outbound calls to obtain account information and I provided high customer by resolving problems with knowledge and friendly customer service

Education

Business Certificate - Business

Union County College
Elizabeth, New Jersey

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Cintas
09.2024 - Current

Care Giver

Passion For People, LLC
06.2021 - 11.2024

Care Giver

Ez Care, LLC
07.2014 - Current

Customer Service Representative

Farmers Insurance Company, Stephanie Dysinger Agency
09.2009 - 07.2023

Business Certificate - Business

Union County College

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Debora Sherrod