DEBORAH AFOTEY
Rescue Volunteers Inc.
East Orange,United States
7
years of professional experience
Customer service and financial operations professional specializing in transaction auditing, reconciliation, payment processing, and data management. Skilled in PEP, Microsoft Excel, financial reporting, and discrepancy resolution, with a proven ability to maintain accuracy, protect sensitive information, and resolve customer and operational issues.
Work History
Night Auditor
5 Months- Audited and reconciled daily transactions, payments, room charges, and account activity using PEP, identifying discrepancies before nightly reporting.
- Investigated transaction exceptions and verified payments through system and record review, supporting accurate financial reporting.
- Prepared daily audit reports and resolved billing and account concerns while independently managing overnight operations.
- Handled financial and personal information with professional discretion and data sensitivity awareness.
Administrative Secretary
7 Years- Managed organizational requests, correspondence, records, and documentation, improving information accessibility and response coordination.
- Maintained sensitive personnel and organizational information in accordance with confidentiality protocols.
- Prepared reports and verified electronic records to support accurate tracking and administrative decision making.
Data Secretary
1 Year- Entered, reviewed, and validated client and organizational data, identifying errors and maintaining accurate records.
- Investigated discrepancies, corrected incomplete documentation, and organized electronic records to improve data reliability.
- Handled sensitive information with discretion while coordinating clarifications with staff and clients.
Patient Sitter
2 Months- Conducted continuous patient observation, monitoring behavior and safety indicators in accordance with care protocols.
- Reported behavioral and safety changes to nursing staff, supporting timely intervention and patient safety.
- Maintained patient engagement while handling sensitive information with confidentiality and professional discretion.
Education
Bachelor of Science (B.S.) - Biological Sciences
Skills
PEP
Financial Transaction Auditing
Account Reconciliation
Payment Processing
Cash Handling
Financial Reporting
Discrepancy Investigation
Data Validation
Electronic Records
Microsoft Excel
Microsoft Office
Customer Service
Professional Discretion
Data Sensitivity Awareness
Independent Decision Making
Timeline
Night Auditor
Hilton Garden Inn NYC Central Park South/Midtown
03.2026 - 08.2026Read More
Data Secretary
Limelight Multiservice
05.2023 - 05.2024Read More
Patient Sitter
University Hospital
07.2022 - 09.2022Read More
Administrative Secretary
Rescue Volunteers Inc.
10.2019 - CurrentRead More
Rowan University
Bachelor of Science (B.S.) from Biological Sciences
Read More