DEBORAH ALESSIO
Arlington,VA
Summary
Dynamic professional with a proven track record in driving revenue growth and client retention at Hair Cuttery Salon, utilizing bilingual communication skills and extensive product knowledge. Demonstrated success in business development for CLASSIC CATERING LLC through strong relationship-building and effective SEO strategies. Excels in guest relations and vendor management, consistently exceeding sales targets.
Overview
7
7
years of professional experience
Work History
Million Dollar Salon Manager
Hair Cuttery Salon
Falls Church , VA
09.2023 - Current
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Addressed customer problems quickly and according to service standards.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
Catering Sales Manager
CLASSIC CATERING LLC
Lorton , Virginia
02.2018 - 09.2023
- Reconciled daily sales, returns and financial reports in QuickBooks
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Utilized knowledge of SEO and social media marketing to increase website traffic.
- Secured unprecedented levels of new business and maintained repeat customers for catering service provider via sales calls, networking, advertising and social media.
- Supported sales team members to drive growth and development.
- Identified new sources of revenue through cross-selling other hotel amenities such as audio and visual equipment rentals or meeting room reservations.
Mail Carrier
United States Postal Service
Arlington , VA
01.2022 - 06.2023
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along your assigned route
- Pick up or collect mail from customers
- Collect postage due for charge on delivery or other services
- Work indoors and outdoors in all weather: rain, snow, cold and heat
Education
Some College (No Degree) - Business Administration
Nova Community College
Alexandria, VASkills
- Guest relations
- Restaurant experience
- Health and safety regulations
- Revenue growth
- Vendor relations
- Recruitment and hiring
- Staff motivator
- Day-to-day operations
- Communication skills
- Business development
- Scheduling
- Bilingual Spanish/English
References
References Upon Request
Timeline
Million Dollar Salon Manager
Hair Cuttery Salon
09.2023 - Current
Mail Carrier
United States Postal Service
01.2022 - 06.2023
Catering Sales Manager
CLASSIC CATERING LLC
02.2018 - 09.2023
Some College (No Degree) - Business Administration
Nova Community College
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