NaEssence Turner
Gary,IN
Summary
Passionate, leading, helpful, team player, hard working, goal reaching and mindful are attributes I'll say I 100% have and carry in my profession. I look to exceed expectations and constantly do good by those around me. I have an extensive background in customer service, management and money handling and look for more and better opportunities to show those skills.
Overview
3
3
years of professional experience
Work History
Dollar General Manager
Dollar General and Family Dollar
Hammond, IN
02.2025 - Current
- Managed daily discount retail store operations for Dollar General and Family Dollar.
- Managed store operations each shift, sorting back room inventory, counting cash at day’s end, cleaning, and handling customer calls. Demonstrated ability to effectively manage multiple responsibilities while ensuring all tasks were completed by myself and employees.
- Scheduled associates and balanced staffing across customer service and stockroom needs.
- Trained team members on register procedures, merchandising, and store policies.
Automotive Service Writer
Walmart
Hammond, IN
07.2023 - 05.2024
- Developed attention to detail by assessing vehicle issues, including serial numbers, oil type, and mileage, before coordinating with technicians. Having to get the cars' serial numbers, oil type, mileage and generally assess the car to see the problem before handing it over to my technicians.
- Welcomed customers to Walmart Auto Care and provided assistance with their vehicle service needs. and gathered vehicle service details.
- Explained recommended maintenance and repair options to customers.
- Provided clear explanations of maintenance and repair options to customers, ensuring informed decision-making.
Sales Floor Associate
Walmart
Hammond, IN
07.2023 - 03.2024
- Managed restocking and maintenance of shelves to ensure product availability.
- Assisted customers in locating products and selecting items to enhance shopping experience.
- Stocked shelves and organized merchandise to create visually appealing displays on sales floor.
- Maintained clean, zoned aisles and recovered items throughout the department.
Education
High school diploma -
Westside High School
Gary, INSkills
- Store operations
- Cash handling
- Inventory management
- Sales floor management
- Loss prevention
- Retail sales experience
- Customer service
- Customer engagement
- Customer relationship building
- Conflict management
- Client support
- Guest relations
- Customer outreach
- Customer communication
- Sales experience
- Cashiering
- Customer service procedures
- Data analysis
- Team leadership
- Team supervision
- Organizational skills
- Attention to detail
- Visual merchandising
- Product stocking
- Stocking experience
- Retail sales transactions
- Customer order taking
- Face-to-face communication
- Communication skills
- Diversity awareness
- Coaching
- Employee engagement
- Writing skills
- Typing
- Customer interaction
- Client service
- Inventory control
Languages
English
Timeline
Dollar General Manager
Dollar General and Family Dollar
02.2025 - Current
Automotive Service Writer
Walmart
07.2023 - 05.2024
Sales Floor Associate
Walmart
07.2023 - 03.2024
High school diploma -
Westside High School