DEBORAH ALLEN
Manchester,TN
Summary
Dedicated mental health practitioner with 8+ years of experience at Centerstone, specializing in client advocacy, group education, and care coordination. Proven track record in conducting client assessments and implementing effective crisis interventions. Recognized for strong work ethic, compassion, and meticulous documentation skills.
Overview
14
14
years of professional experience
Work History
Crisis Navigator
Centerstone
10.2024 - Current
- Spoke with individuals in crisis over the phone to help create safety plans
- Assisted individuals in crisis with obtaining needed community resources
- Answered calls for 988 Illinois
- Completed risk assessments for individuals that called in to 988 Illinois
- Spoke with individuals in crisis to offer support and de-escalation
Independent Contractor
Ascend/Maximus
10.2024 - Current
- Met with individuals to complete TN PASSR level II Assessments
- Completed and submitted all assessments within 24 hours of referral
Executive Director
Coffee County Children's Advocacy Center
02.2024 - 10.2024
- Supervised staff
- Maintained quarterly budget and expense reports
- Oversaw fundraising
- Created press releases for organization
- MDT facilitation for child protective investigation
- Acted as spokesperson for organization
- Spoke at events for child abuse awareness
- Negotiated and managed contracts for vendors and suppliers
- Developed and managed grant proposals and reports
- Developed and implemented internal policies and procedures
Psychosocial Educator
Centerstone
01.2018 - 12.2023
- Developed monthly activities calendar for group sessions
- Lead group discussions on mental health topics
- Arranged and lead recreational activities for clients
- Developed daily lesson plans for clients
- Transported clients to community integration outings
- Completed health assessments and care plans on clients
- Completed daily documentation on client's progress
- Coordinated with treatment team on client's needs
- Taught healthy coping skills
- Encouraged and motivated clients to reach their goals
Chat/Text Crisis Specialist PRN
Centerstone
09.2022 - 11.2023
- Answer crisis contacts via chat/text to assess for suicide/safety and identify community resources to best meet individual's needs
Treatment Engagement Coordinator
Centerstone
01.2018 - 10.2018
- Complete care plans for med providers
- Assist clients with case management needs
- Enroll clients into Health Link services and other Centerstone provided programs
- Assist client's with obtaining needed community resources
- Complete Adult Needs Assessments
- Lead Treatment Readiness Group twice per month
Community Support Specialist/Wellness Coach
Centerstone
07.2015 - 12.2017
- Maintain client confidentiality
- Advocate for client services
- Educate clients about the importance of med/appointment compliance
- Complete health assessments
- Refer clients to needed resources
- Coordinate with doctors and therapists to make sure clients' needs are met
- Complete care plans, progress notes, and obtain client releases
- Twice monthly in-home visits to obtain information about client's needs
Temporary Records Clerk/Records Office
MTSU
05.2011 - 07.2015
- Maintain Confidentiality
- Manage Transcript window
- Print transcripts and other personal information from Banner
- File records
- Aid people in retrieving information
- Scan old files into new system
- Fax and photocopy files
- Aid incoming students in registration process
Intern Lab MTSU Child Care Lab
Middle Tennessee State University
01.2015 - 04.2015
- Made the facility Gold Sneaker certified
- Developed materials and lesson plans to be used for preschool aged children
- Taught health education to ages 3-5-year old
- Lead the class in fun physical fitness
- Taught the importance of healthy nutrition and fitness
Education
Master of Science - Psychology
University of Phoenix
AZ04.2024
Bachelor of Science - Health Education
Middle Tennessee State University
TN05.2015
Skills
- Professionalism
- Quick learner
- Empathy
- Adaptability
- Assessment expertise
- Active listening
- Patience and dependability
AWARDS
University of Phoenix Graduate with Honors, MTSU Graduate with Cum Laude Honors, Member of National Honor Society, Vision Scholarship Recipient, Member of MTSU Student Support Services for 2 years, Recipient of Hope Scholarship for 5 years
Timeline
Crisis Navigator
Centerstone
10.2024 - Current
Independent Contractor
Ascend/Maximus
10.2024 - Current
Executive Director
Coffee County Children's Advocacy Center
02.2024 - 10.2024
Chat/Text Crisis Specialist PRN
Centerstone
09.2022 - 11.2023
Psychosocial Educator
Centerstone
01.2018 - 12.2023
Treatment Engagement Coordinator
Centerstone
01.2018 - 10.2018
Community Support Specialist/Wellness Coach
Centerstone
07.2015 - 12.2017
Intern Lab MTSU Child Care Lab
Middle Tennessee State University
01.2015 - 04.2015
Temporary Records Clerk/Records Office
MTSU
05.2011 - 07.2015
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Health Education
Middle Tennessee State University