Tammy Clark
Baileyville
Summary
Professional with proven capability in crisis intervention and emotional support. Skilled in active listening, conflict resolution, and maintaining composure under pressure. Strong team collaborator who adapts to changing needs and focuses on achieving positive outcomes. Known for empathy, resilience, and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Crisis Counselor/Functional Lead
AMHC
Calais, ME
10.2021 - Current
- Identified and connected clients with relevant community resources, ensuring access to support groups, housing assistance programs, and vocational training opportunities.
- Developed and implemented educational sessions focused on enhancing emotional resilience and promoting well-being through coping strategies and mindfulness.
- Conducted comprehensive discussions during case conferences to assess client outcomes and refine treatment strategies.
- Engaged with psychiatrists, social workers, and other healthcare professionals to streamline care coordination for clients with multifaceted mental health requirements.
- Managed client record maintenance to uphold compliance with ethical standards and legal requirements.
- Formulated tailored treatment plans for clients through comprehensive assessments and collaboration with interdisciplinary teams.
- Facilitated engaging group therapy discussions tailored to address anxiety management, stress reduction techniques, and the development of interpersonal relationship skills.
Support Specialist-Outreach
FEDCAP- BREAKING THE CYCLE
Calais, ME
01.2019 - 09.2021
- Conducted comprehensive assessments of clients' skills, interests, and abilities to determine suitable vocational options
- Established partnerships with local businesses and employers to create job placement opportunities for clients
- Provided ongoing support and coaching to clients during job search processes.
- Evaluated client progress towards employment aspirations through consistent check-ins and detailed documentation of results.
- Ensured accuracy in documenting client interactions, assessments, services provided, and outcomes achieved in alignment with agency standards.
- Monitored labor market trends and industry demands to deliver informed career advice to clients pursuing employment opportunities.
- Demonstrated understanding and respect for cultural differences when engaging with diverse and marginalized populations.
- Coordinated appointment scheduling and facilitated follow-up with job seekers to support compliance with TANF case status requirements.
Office Manager
Due East Real Estate
Eastport, ME
11.2011 - 11.2018
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Prioritized and directed phone calls, emails, and visitors to ensure efficient workflow.
- Managed incoming/outgoing mail distribution efficiently to ensure timely delivery
- Performed general clerical duties such as photocopying, scanning documents, faxing etc
- Maintained a clean reception area by organizing magazines/newspapers regularly
Education
High School Diploma -
Shead High School
Eastport, ME06-1988
Skills
- Measurable goal planning
- Effective problem resolution
- Motivational dialogue
- Active listening
- Professionalism
- Motivational interviewing
- Documentation skills
- Resource navigation
Certification
- MANDT
- CRMA
- Heartsaver CPR AED (AHA)
- MHSS State Trainer
- MHSS
- MHRT-C (Provisional)
- MHRT-1
- Mandated Reporter
- All certification are current
Timeline
Crisis Counselor/Functional Lead
AMHC
10.2021 - Current
Support Specialist-Outreach
FEDCAP- BREAKING THE CYCLE
01.2019 - 09.2021
Office Manager
Due East Real Estate
11.2011 - 11.2018
High School Diploma -
Shead High School