Deborah Arnold
Hawthorne,CA
Summary
Dedicated professional with experience as a Case Manager at Special Services Group, skilled in documentation and active listening. Successfully empowered clients through effective planning and emotional support, enhancing their independence and quality of life. CPR certified and committed to health and safety compliance, ensuring optimal care and support for diverse populations.
Overview
2026
2026
years of professional experience
Work History
Resident Assistant
Advanced Nursing
Home Health Aide
IHSS Public Authority
08.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Case Manager
Special Services Group
01.2013 - 06.2014
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Education
N/A - Educational Psychology
Los Angeles City College
Los Angeles, CASkills
- Time management
- Team player
- Supportive
- Activity planning
- CPR certified
- Documentation and reporting
- Resident support
- Active listening
- Effective planning
- Public speaking
- Mental health awareness
- Health and safety compliance
- Policy reinforcement
- Emotional support
- Self-confident
- Professional speaking
- Administrative support
- Laundry
- Bed making
- Patient management
Timeline
Home Health Aide
IHSS Public Authority
08.2023 - Current
Case Manager
Special Services Group
01.2013 - 06.2014
Resident Assistant
Advanced Nursing
N/A - Educational Psychology
Los Angeles City College
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