Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Collabera/Accenture/Contract
Remote, TX
03.2021 - 02.2024
Received inbound calls from the Ohio Department of Health for the COVID-19 vaccine
Delivered high level of service and support to each customer, paving way for future business opportunities.
Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Harland Clarke/Temporary
San Antonio, TX
11.2019 - 02.2021
Took inbound call from existing members from several banks regarding their online bank accounts.
Assisted customer with balances, transferring between accounts, unlocking accounts and resetting passwords
Answered customer inquiries and provided accurate information regarding products and services.