Professional nurse skilled in patient assessment, care coordination, and emergency response. Strong ability to collaborate with multidisciplinary teams and adapt to evolving healthcare needs. Reliable in high-pressure environments, with focus on delivering patient-centered results. Proficient in telehealth, patient education, and electronic health record management.
Overview
34
34
years of professional experience
Work History
Clinical Triage Nurse
Glens Falls Hospital
Glens Falls, NY
01.2026 - Current
Assessed patient conditions and prioritized care based on urgency and clinical guidelines.
Collaborated with multidisciplinary teams to ensure comprehensive patient management plans.
Streamlined triage processes to enhance patient flow and reduce wait times effectively.
Managed over 50 customer calls per day
Developed training materials for new triage protocols, improving consistency across nursing staff.
Implemented quality improvement initiatives that enhanced patient satisfaction and safety metrics.
Evaluated patient outcomes to refine triage procedures and improve overall service delivery.
Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
Registered Nurse (Per Diem/float GFMG)
Glens Falls Hospital
Glens Falls, New York
01.2024 - 12.2025
Deliver comprehensive patient assessments and developed individualized care plans.
Administered medications and monitored patient vital signs to ensure optimal health outcomes.
Collaborated with interdisciplinary teams to enhance patient care strategies and improve service delivery.
Mentored junior nursing staff, providing guidance on best practices and clinical protocols.
Implemented infection control measures, reducing hospital-acquired infections through staff training initiatives.
Advocated for patients' needs and rights within healthcare settings, ensuring compassionate and ethical treatment.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse / Lead Clinical Nurse
Glens Falls Hospital
14 Hudson Ave. Glens Falls, NY 12801
04.2009 - 01.2024
Oversaw daily operations of clinical team comprising 15 staff members across multiple surgical practices including urology, general surgery, ENT, and thoracic disciplines.
Facilitated timely patient care through effective scheduling of competency education staff. Achieved seamless assistance during in-office surgical procedures, enhancing patient outcomes. Delivered comprehensive support for treatments including catheter placements, wound care, and pre/post-operative triage.
Analyzed existing practices and designed innovative workflows to streamline operations and improve productivity.
Executed procurement processes for supplies and medical equipment to ensure operational efficiency.
Oversaw prior authorization processes for medications and procedures to enhance patient care. Collaborated with medical staff to streamline approval workflows and reduce delays. Managed relationships with insurance representatives to ensure timely authorizations.
Oversaw implementation of PTNS treatments and Urodynamics procedures to enhance patient outcomes. Coordinated with multidisciplinary teams to optimize treatment processes. Developed strategies to improve efficiency in patient care delivery.
Assisted in council meetings by preparing ambulatory pre-charting materials. Supported team members in organizing relevant data for discussions. Contributed to effective communication among stakeholders.
Conducted environmental and quality audits for nursing procedures and compliance with environmental standards. Support nurse visits by ensuring adherence to established protocols. Assisted in identifying areas for improvement in environmental practices.
Emergency care.
Telephone triage and coordination of care.
Engaged with a cross-functional committee to enhance and unify scope policy across all inpatient and outpatient procedures at Glens Falls Hospital.
Facilitated timely procurement of necessary surgical supplies and equipment, resulting in improved operational readiness. Enhanced surgical practice efficiency through strategic acquisition of exam beds, bladder scanners, and specialized instruments.
Developed comprehensive workflows for bladder cancer treatment research and collaboration, focusing on patient safety and compliance.
Designed and implemented workflows to streamline consent administration and charging for androgen deprivation therapy, enhancing patient care for prostate cancer treatment.
Reviewed and refined multiple practice procedures to optimize patient care and improve overall service delivery.
In Home Sales Consultant / Entrepreneur
Petra Fashions
Geneva, Ohio
08.2000 - 03.2003
Managed/operated own business through Home Party Sales; Petra Fashions.
Sales, purchasing, marketing, billing, clerical organization. Supervised and recruited new Consultants and assisted them in establishing their own independent business.
(Relocated)
Real Estate Agent (Ohio-Residential and Commercial)
Allco Realty, Inc
North Kingsville, Ohio
10.1998 - 03.2003
Managed the sales and purchasing of Real Estate under the Brokerage of Allco Realty, through detailed competitive market analysis, advertisement, negotiations, inspections, and contracting to obtain the most value and interest for my clients.
(Relocated)
Notary Public, Member of “Ohio Notary Association” until Dec. 2005.
Provided expert guidance on property listings, market trends, and pricing strategies.
Cultivated strong client relationships through effective communication and personalized service.
Purchasing Agent
Tridelta Industries, Inc.
Mentor, Ohio
06.1992 - 03.1999
Purchasing, cost improvement initiatives, Interdisciplinary collaboration for the manufacturing of products in the Heating and air, electronics, and motor facilities.
Evaluate and contract supplier manufactures (domestic and international) on product for heating and air, electronics, and motor facilities. Collaborate with project team to ensure the most cost effective manufacturing processes. Continued evaluation of product cost and improvement. Many other responsibilities.
(NOTE: Acquired by Honeywell Corporation March 2001)
Buyer
Purchasing Assistant
Negotiated contracts with suppliers to secure favorable terms and pricing.
Analyzed market trends to inform purchasing decisions and optimize inventory levels.
Managed supplier relationships to ensure timely delivery of materials and services.
Developed and implemented procurement strategies to reduce costs and improve efficiency.
Coordinated cross-departmental communication to align purchasing needs with operational goals.
Evaluated supplier performance through regular assessments and feedback mechanisms.
Led training sessions for junior staff on procurement processes and best practices.
Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Ensured timely delivery of materials through effective planning and coordination with suppliers.
Education
Associate of Applied Science - Nursing
Suny ACC
Queensbury, NY
Associate of Applied Science - Nursing
Adirondack Community College
Queensbury, New York
12-2008
No Degree - Real Estate
Hondros College
Kirtland, Ohio
No Degree - Business Major
Lakeland Community College
Kirtland, Ohio
Skills
Triage
Urological nursing
General Surgery Nursing
ENT Nursing
Orthopedic nursing
10 years inpatient Med/Surg 10 years Ambulatory Care
Prescription refills
Direct patient care
HIPAA compliance
Wound care
Immunization administration
Preoperative care
Quality improvement
Appointment scheduling
Patient management
Telephone triage
Postoperative care
Home care coordination
Teamwork and collaboration
Problem-solving
Medication and IV administration
Time management
Attention to detail
Problem-solving abilities
Basic life support
Multitasking Abilities
Critical thinking
CPR certification
Organizational skills
Team collaboration
Affiliations
2016-Present/Nursing Professional Development Council member – Collaborate with multidisciplinary to coordinate and disseminated new and updated information on Professional developments such as: Professional advancement, new programs, Nurses week and Certified Nurses week.…
2017-Present/Daisy award committee member - Collaboration for increased awareness of Daisy awards.
2009-Present/UBC Member - Collaborate with peers of 4 West and ADK Urology to make changes, develop as a team, improve staff, patient quality, and care within the Unit.
2016-2017 Nursing Professional Advancement Board member – Collaborate with committee to review submissions for professional advancement and continually improve packet requirements while providing education of opportunity for professional advancement to nursing staff.
2013-2017 Total Joint Replacement Education Class Coordinator/Educator/Committee Chair – Educating new patients on what to expect from a total joint replacement. Schedule coverage of presenters. Schedule classes for the year. Collaborate with committee, presenters, all involved to keep class running smoothly.
Timeline
Clinical Triage Nurse
Glens Falls Hospital
01.2026 - Current
Registered Nurse (Per Diem/float GFMG)
Glens Falls Hospital
01.2024 - 12.2025
Registered Nurse / Lead Clinical Nurse
Glens Falls Hospital
04.2009 - 01.2024
In Home Sales Consultant / Entrepreneur
Petra Fashions
08.2000 - 03.2003
Real Estate Agent (Ohio-Residential and Commercial)
Cardiology Triage Nurse/EP Triage Nurse at Orlando Health Heart And Vascular InstituteCardiology Triage Nurse/EP Triage Nurse at Orlando Health Heart And Vascular Institute