Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeanine Muhlenkamp

Fort Recovery

Summary

Accomplished professional experienced in conducting telephone analysis of symptoms to facilitate appropriate patient care. Strong knowledge of medical terminology, anatomy, physiology, and pathophysiology. Continually maintained positive attitude in emergent, stressful situations.

Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Fosters relationships and coordinates with clinical healthcare professionals for continuity of care.

Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Triage Nurse

IU Health Jay
Portland
04.2017 - Current
  • Triaged incoming calls to prioritize patient concerns and needs effectively.
  • Identified symptoms, gathered medical history, and documented patient information accurately, in accordance with HIPAA regulations.
  • Communicated triage information to primary care team to discuss disposition.
  • Rendered telephone advice according to established guidelines and protocols.
  • Collaborated with physicians and other healthcare professionals to ensure quality patient care.
  • Provided emotional support to patients and families during stressful situations.

Nurse Team Lead

IU Health Jay
Portland
05.2014 - 04.2017
  • Managed daily staffing schedules to maintain adequate coverage for patient needs.
  • Provided leadership and guidance to nursing staff by assigning tasks, managing workflow and providing support.
  • Facilitated communication between patients, families, and healthcare providers consistently.
  • Maintained a safe working environment by monitoring staff adherence to safety regulations; developed strategies to reduce risks associated with medical errors and adverse events.
  • Provided direct patient care when necessary while overseeing nursing staff activities on the unit.

Registered Nurse, Medical-Surgical Unit

IU Health Jay
Portland
10.2011 - 05.2014
  • Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
  • Adhered to hospital policies and procedures while providing quality patient centered care.
  • Administered prescribed medications and treatments in accordance with approved nursing techniques.
  • Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
  • Instructed patients and families in health promotion activities such as proper nutrition, wound care and disease prevention.
  • Maintained accurate records of all patient interactions, treatments, medications administered and any changes in condition.

Education

Associate of Applied Science - Nursing

Edison State Community College
Piqua, OH
12-2010

High School Diploma -

Fort Recovery High School
Fort Recovery, OH
12-2004

Some College (No Degree) -

Wright State University/Sinclair Community College
Dayton, OH

Skills

  • Patient triage
  • Clinical documentation
  • Effective communication
  • Compassionate care
  • Multi-tasking
  • Organization

Certification

  • Registered Nurse, OH/IN
  • Basic Life Support (BLS)
  • Pediatric Advanced Life Support (PALS)

References

References available upon request.

Timeline

Clinical Triage Nurse

IU Health Jay
04.2017 - Current

Nurse Team Lead

IU Health Jay
05.2014 - 04.2017

Registered Nurse, Medical-Surgical Unit

IU Health Jay
10.2011 - 05.2014

Associate of Applied Science - Nursing

Edison State Community College

High School Diploma -

Fort Recovery High School

Some College (No Degree) -

Wright State University/Sinclair Community College