Deborah Austin
New Orleans,LA
Summary
Proven Office Manager with a track record of enhancing efficiency at Comprehensive Home Health Services by leveraging exceptional organization skills and time management. Expert in handling sensitive information and streamlining office operations, ensuring customer satisfaction and maintaining balanced budgets. Achieved significant improvements in scheduling accuracy and resource allocation, demonstrating strong telephone and data entry abilities.
Overview
16
16
years of professional experience
Work History
Receptionist
Magnolia Physical Therapy
1530 Lapalco Blvd Ste 21
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Office Manager
City Medical Group
1799 Stumpf Blvd Ste 7
10.2019 - 04.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Scheduler. Office Clerk
Ochsner Home Health
1500 Manhattan Blvd
07.2014 - 10.2019
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Office Manager
Comprehensive Home Health Services
1799 Stumpf Blvd Ste 6
08.2009 - 04.2013
Education
Cosmotology - Cosmotology
Moler Beauty College
1345 Canal Street06-1992
High School Diploma -
Alcee Fortier Sr High
4500 Freret Street05-1990
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Magnolia Physical Therapy
06.2023 - Current
Office Manager
City Medical Group
10.2019 - 04.2022
Scheduler. Office Clerk
Ochsner Home Health
07.2014 - 10.2019
Office Manager
Comprehensive Home Health Services
08.2009 - 04.2013
Cosmotology - Cosmotology
Moler Beauty College
High School Diploma -
Alcee Fortier Sr High