Deborah Brewer
Jacksonville,FL
Summary
Seasoned hospitality professional with a proven track record, adept in POS system proficiency and guest engagement. Excels in multitasking and clear communication, ensuring high service quality and customer satisfaction. Demonstrates strong work ethic and adaptability, significantly enhancing dining experiences and fostering repeat business. As a Bartender/Server, you're the guests connection to the brand, which means you're an advisor, a mind reader, a friendly ear, and sometimes, a compassionate conversationalist.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Server
Aloft Hotel
03.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Fine Dining Server
Georgio's Fine Food and Spirits
01.2024 - 02.2024
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained polished appearance, contributing to upscale ambiance desired by patrons.
Server
Denny's Restaurant
01.2013 - 07.2013
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Grand Opening Staff
- Provided courteous, friendly service while multitasking in fast-paced environment.
Bartender
Brewskey's Bar & Grill
02.2010 - 01.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Server
Homestead
06.2003 - 06.2005
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server/Bartender
Woody's Bar B Q
02.2003 - 06.2005
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Billy's Boathouse
01.2000 - 01.2002
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FLSkills
- Strong Work Ethic
- Guest Engagement
- Strong multitasking
- Clear and effective communication
- POS System proficiency
- Cash handling expertise
- Active listener
- Professional Appearance
- Adaptive Problem Solving
- Adaptability and Resilience
- First Aid Training
- Food safety practices
Certification
- Certified #316124 Canine Obedience Trainer
- Certified #3865176 ISSA Nutritionist
- Certified #3865175 ISSA Certified Personal Trainer
- Certified #08038338 Blackstone Legal Assistant/Paralegal
Timeline
Server
Aloft Hotel
03.2024 - 07.2024
Fine Dining Server
Georgio's Fine Food and Spirits
01.2024 - 02.2024
Server
Denny's Restaurant
01.2013 - 07.2013
Bartender
Brewskey's Bar & Grill
02.2010 - 01.2012
Bartender/Server
Homestead
06.2003 - 06.2005
Server/Bartender
Woody's Bar B Q
02.2003 - 06.2005
Bartender
Billy's Boathouse
01.2000 - 01.2002
Bachelor of Science - Finance
Florida State University
- Certified #316124 Canine Obedience Trainer
- Certified #3865176 ISSA Nutritionist
- Certified #3865175 ISSA Certified Personal Trainer
- Certified #08038338 Blackstone Legal Assistant/Paralegal
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