Deborah Brown
Madison,TN
Summary
Accomplished Security Officer with experience at Calvary Security, skilled in CCTV surveillance and emergency response. Enhanced security measures, reducing incidents by 20%. Demonstrated superior customer service and conflict de-escalation, fostering a safe environment. Proven ability to collaborate effectively and implement strategic improvements in security operations.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Calvary Security
- Monitored premises to deter unauthorized access and ensure safety of personnel and property.
- Conducted routine patrols to identify potential security risks and maintain a secure environment.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Implemented safety protocols, enhancing overall security measures in high-traffic areas.
- Assisted in training new security personnel on best practices and emergency response procedures.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Collaborated with management to develop strategies for improving security operations and efficiency.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Bartender/banquet Sever
Gigpro/qwick Online App
Nashville, TN
2022 - Current
- Mixed and served beverages in high-volume environments, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Collaborated with kitchen staff to synchronize service and improve overall guest experience.
- Developed drink recipes, enhancing menu offerings with creative cocktails.
- Managed inventory levels, ordering supplies to maintain stock without overages or shortages.
- Engaged with customers to build rapport and promote special offers, boosting sales initiatives.
- Handled cash transactions accurately while ensuring compliance with payment processing protocols.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Security Officer
Sunstate Security
Nashville, TN
2020 - 2022
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Certificate of Technical Studies - Computer Operation
Tennessee Technology Center
101 White Bridge Rd01.2005
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Surveillance
Superior customer service
Emergency response
Access control
Patrol operations
Complex Problem-solving
Relationship building and management
Security screenings
Conflict de-escalation
Visitor tracking
Access control management
Electronic surveillance
Metal detector operation
Background checks
Timeline
Security Officer
Calvary Security
Bartender/banquet Sever
Gigpro/qwick Online App
2022 - Current
Security Officer
Sunstate Security
2020 - 2022
Certificate of Technical Studies - Computer Operation
Tennessee Technology Center