Deborah Carlson
Knoxville ,TN
Summary
Motivated Chiropractic Assistant professional with compassionate and clear communication style. Efficient time management, strong problem-solving skills, and meticulous attention to detail. Aspiring to be a positive leader, aiming to utilize diverse range of interpersonal and professional abilities in a client-focused environment.
Overview
19
19
years of professional experience
Work History
Chiropractic Office Assistant
Knoxville Chiropractic Solutions
10.2024 - 12.2024
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
- Increased office efficiency with proficient use of practice management software for billing and insurance claims processing.
- Contributed to a pleasant atmosphere within the chiropractic office by fostering an environment of teamwork, open communication, and mutual respect among staff members.
- Contributed to increased clinic revenue by skillfully handling insurance verification processes and obtaining pre-authorizations for treatments when necessary.
- Assisted in marketing efforts to attract new clients to the chiropractic practice through social media engagement and community outreach events participation.
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
Chiropractic Assistant/ Marketing & Retention Coordinator
307 Chiropractic Health Center
07.2018 - 12.2022
- Processes all new patients & proper communication flow
- Creating patient schedules, calendars, phases of in office care
- Corresponds with all departments about patient care, updates
- Ensures patients education
- Calculates & Updates office statistics at weekly meetings
- Patient EHR audit regarding all financial transactions
- Coordinated all internal & external office events
- Organized office community involvement
Chiropractic Assistant/ Community Outreach
Higher Health Chiropractic
06.2017 - 08.2018
- Patient Insurance verification and entry
- Patient Scheduling and correspondence
- Marketing material design and distribution
- X-Ray processing
- CNDT/SEMG consultation and education
- Accounts payable and receivable
- HIPPA & OSHA confidentiality knowledge
- Patient Education of office process and procedure
- Auditing of patient EHR and Insurance files
Executive Administrative Assistant
Cross Blue Shield of Michigan
11.2005 - 10.2016
- Managed an active calendar of appointments
- Completing variety of weekly/monthly expense reports
- Composed and prepared client correspondence
- Arranged complex/detailed travel plans, itineraries
- Design and maintain executive specific department reports
- Planned and organized local PR events
- Coordinated holiday events and local team building events
Education
Post-Degree Certificate - Integrative And Functional Health
Integrative Health Practitioner
Online 08-2025
Post-Degree Certificate - Chiropractic Therapy Certification
Certified Chiropractic Therapy Assistant
Online Clinical Certification Program02-2025
Bachelor of Arts - Biblical Studies
Central Bible College
Grand Rapids, MI01.2014
Medical Administration Program -
Davenport University
Grand Rapids, MI01.2008
Medical Insurance Billing & Coding Certification -
Everest Institute
Grand Rapids, MI01.2005
Skills
- Health Insurance Verification
- EHR Maintenance/Auditing
- Multitasking and organization
- Insurance verification
- Patient scheduling
- Office administration
- Positive attitude
- Problem-solving
- HIPAA compliance
- Chiropractic terminology
Volunteer
- Serenity Shelter Creative Volunteer - Present 2025
- Georgia Recovery House, Art Therapy Teacher
- Elijah House Ministries, Christian Prayer Counseling
- New Life Christian Fellowship, Sozo Christian Counseling
- The Well Church, Creative Arts Painter/Teacher
Timeline
Chiropractic Office Assistant
Knoxville Chiropractic Solutions
10.2024 - 12.2024
Chiropractic Assistant/ Marketing & Retention Coordinator
307 Chiropractic Health Center
07.2018 - 12.2022
Chiropractic Assistant/ Community Outreach
Higher Health Chiropractic
06.2017 - 08.2018
Executive Administrative Assistant
Cross Blue Shield of Michigan
11.2005 - 10.2016
Bachelor of Arts - Biblical Studies
Central Bible College
Medical Administration Program -
Davenport University
Medical Insurance Billing & Coding Certification -
Everest Institute
Post-Degree Certificate - Integrative And Functional Health
Integrative Health Practitioner
Post-Degree Certificate - Chiropractic Therapy Certification
Certified Chiropractic Therapy Assistant
Similar Profiles
Allison StreeterAllison Streeter
Chiropractic Therapy Assistant/Xray Tech/Office As at Knoxville Chiropractic SolutionsChiropractic Therapy Assistant/Xray Tech/Office As at Knoxville Chiropractic Solutions
Michael Kotula D.C, F.A.A.C.A. Dipl. Ac.Michael Kotula D.C, F.A.A.C.A. Dipl. Ac.
Chiropractor at Knoxville Family Chiropractic CenterChiropractor at Knoxville Family Chiropractic Center
Stephanie ChavezStephanie Chavez
Clinician at Therapeutic Solutions Chiropractic & Wellness CenterClinician at Therapeutic Solutions Chiropractic & Wellness Center