To obtain a position where I can continue to grow professionally, expand my healthcare and administrative experience, and contribute strong organizational and patient care skills in a positive work environment.
Overview
5
5
years of professional experience
Work History
Chiropractic Office Assistant
Healthwise Chiropractic
09.2024 - Current
Coordinated patient check-in and check-out processes while maintaining efficient patient flow throughout the clinic.
Coordinated patient check-in and check-out processes, enhancing patient flow and satisfaction throughout the clinic.
Assisted patients with care plans and treatment package options while providing clear and professional communication regarding services.
Administered and assisted with therapeutic treatments including shockwave therapy, laser therapy (K-Laser), physical therapy exercises, and IDD therapy training.
Prepared treatment rooms and ensured all medical and therapy equipment was cleaned, organized, sanitized, charged, and operating properly.
Maintained clinic cleanliness and compliance with healthcare sanitation and safety standards.
Scheduled and confirmed appointments, managed provider calendars, and assisted with maintaining an organized daily workflow.
Managed daily opening and closing operations of the clinic, ensuring all treatment rooms, equipment, and front office areas were fully prepared for patient care.
Led daily staff meetings to review patient schedules, treatment plans, therapies, financial balances, insurance updates, and office priorities.
Led daily staff meetings to align on patient schedules, treatment plans, and operational priorities, ensuring effective communication among team members.
Oversaw operations for multiple clinic locations, streamlining processes and improving organizational efficiency across sites.
Oversaw operations for multiple clinic locations, streamlining administrative processes to enhance service delivery across sites.
Maintained ongoing communication with attorneys and law offices regarding patient cases, documentation, records requests, and treatment updates.
Beauty Advisor/Tasker
Ulta
01.2023 - 01.2025
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Developed in-depth product knowledge and kept up to date with latest trends in beauty.
Followed up with customers to increase satisfaction with purchases and services.
Encouraged customers to purchase complementary beauty products to enhance their experience.
Ensured applications towards skincare and cosmetic products.
Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
Supported shop management by performing duties and adhering to processes and procedures.
Project Manager
Blue World Pools
03.2022 - 08.2022
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and organizational goals.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Established effective communication among team members for enhanced collaboration and successful project completion.
Managed documents and ensured timely delivery of projects by meeting deadlines.
Delegated tasks to administrative staff.
Communicated with customers and helped assist with large amounts of payment.
Assisted customers with any questions/issues they may have.
Managed incoming calls by providing information and directing inquiries to the correct staff members.
Package Handler
FedEx
07.2021 - 02.2022
Executed loading and unloading of boxes for efficient inventory management.
Handled and sorted 50 lb+ boxes/packages.
Demonstrated ability to meet tight deadlines in fast-paced environment.
Adapted to late and overnight shifts to support team requirements.
Made note of damages and managed transportation of packages.
Knowledge of hand tools and equipment such as conveyor belts, wheel rollers, and other loading tools.