To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Deborah Carson
Tillamook,OR
Summary
Overview
5
years of professional experience
Work History
Harborview Inn & RV Park
Front Desk /Reservations Agent
05.2021 - Current
Job overview
- Followed up on guests inquiries to assess satisfaction with provided solutions.
- Established strong customer relationships, building recommendations and loyalty.
- Advised customers about new products and assisted customers in determining best accommodations for their needs.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Presented feedback to management on customer service trends and improvement areas.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Tillamook Country Smoker
Quality Assurance Tech.
08.2019 - 05.2021
Job overview
- Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedule.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Inspected finished products for overall quality and adherence to USDA specifications.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Fixed identified issues to increase productivity and boost workflows.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
Education
Raleigh Egypt High SchoolMemphis, TN
High School Diploma
University Overview
Academy of CosmetologyMemphis, TN
University Overview
Skills
- Guest Relations
- Relationship Building
- Documenting information
- Problem-solving skills
- Positive Attitude
- Recordkeeping proficiency
- Microsoft Office
- Data Analysis
- Performance Testing
- Testing processes
Timeline
Front Desk /Reservations Agent
Harborview Inn & RV Park
05.2021 - Current
Quality Assurance Tech.
Tillamook Country Smoker
08.2019 - 05.2021
Raleigh Egypt High School
High School Diploma
Academy of Cosmetology