Deborah Cayo
Orlando,FL
Overview
2
2
years of professional experience
Work History
Remote Haitian Interpreter
Language Line Solutions
02.2023 - 03.2024
- Maintained translation accuracy and consistency by developing and utilizing standardized strategies and checklists.
- Ensured faithful representation of original documents' meaning and tone through meticulous translation practices.
- Leveraged linguistic proficiency and cultural knowledge to ensure translations adhered to cultural and industry-specific standards.
Front Desk/Work Study
Valencia College
08.2022 - 12.2022
- Managed data entry and scanning operations, ensuring the accuracy and confidentiality of sensitive information across various software platforms.
- Facilitated the promotion of language programs and training courses, contributing to student recruitment efforts and achieving a 25% increase in program enrollment.
- Maintained and updated databases, enhancing recordkeeping systems and tracking mechanisms.
Commission Sales Associate
MarketSource Inc
10.2021 - 08.2022
- Cultivated strong customer relationships, leading to the activation of numerous phone contracts across various carriers resulting in a 20% increase in contract activations.
- Provided comprehensive technical support, resolving customer issues with efficiency and expertise.
- Offered tailored product usage guidance to customers, improving their overall experience and satisfaction, leading to a 10% increase in repeat customer rate and a boost in satisfaction scores.
Education
Bachelor of Science - Commerce & Computational Science
University of Central Florida
Orlando, FL05.2025
Skills
- Professional Skills Customer Service, Teamwork, Sales and Marketing, Organization and Multitasking, Persuasion, Attention to Detail, Flexible
- Technical Skills Data entry, problem solving, technical support, software proficiency, active listening, negotiation
Languages
Haitian Creole
Native or Bilingual
French
Professional Working
Timeline
Remote Haitian Interpreter
Language Line Solutions
02.2023 - 03.2024
Front Desk/Work Study
Valencia College
08.2022 - 12.2022
Commission Sales Associate
MarketSource Inc
10.2021 - 08.2022
Bachelor of Science - Commerce & Computational Science
University of Central Florida