Deborah Connors

• Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Submitted documentation and reports to upper management.
• Worked with management team to implement proper division of responsibilities.
• Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
• Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
• Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
• Defined clear targets and objectives and communicated to other team members.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, and open communication.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.
• Ordering household supplies, office supplies and medications.

• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Acted calmly, productively and professionally under pressure for helpful emergency response.
• Communicated regularly with central dispatch teams to report delays and route changes.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.

National and International directory assistance

Using computer programs to search for business and personal phone numbers.

Calling other countries to retrieve phone numbers for customers