Deborah Cool
Jefferson City,MO
Summary
Hardworking, reliable, and positive Manager with strong ability in strategizing and leading. Offering problem solving, vital relationship building and excellent verbal communication. Highly organized, quick, multitasking, vibrant, proactive and punctual with team-oriented mentality.
Overview
28
28
years of professional experience
Work History
Student Engagement Coordinator/Advisor
Lincoln University
Jefferson City
08.2023 - 12.2024
- Oversight and training of student organizations in the areas of event planning, organizational development, contract negotiation/oversight, and budget development, and ensure their knowledge of university policies and procedures.
- Responsible for support, attendance and participation in Student Engagement & Leadership meetings and programs, and representation on various committees or at special events, including Homecoming.Acted as a student advocate providing guidance, wisdom and appropriate referrals to students seeking assistance.
- Provided support to advance the mission of the Office of Student Engagement & Leadership within the Division of Student Affairs and facilitated opportunities that foster students' engagement, campus involvement, and identity/leadership development to cultivate a successful university experience and academic persistence.
- Acted as a student advocate providing guidance, wisdom and appropriate referrals to students seeking assistance.
Professional Business Manager/Consultant
Self Employed
Los Angeles, CA
07.2017 - 08.2023
- Prioritizing, strategizing and leading the needs of the clients as to improve their overall business production.
- Created and updated Quickbooks spreadsheets detailing latest information.
- Tracked outgoing and incoming money of the business and assisted in quality control management duties.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Identified operational and performance issues and worked with clients to resolve concerns.
- Motivated and encouraged clients to communicate more openly and constructively.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
- Improved operations by working with clients and customers to find workable solutions.
Professional Life Coach
Self Employed
Los Angeles, CA
07.2005 - 12.2022
- Helped clients set weekly goals and plan how to accomplish objectives.
- Promoted useful resources to facilitate coaching goals.
- Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
- Provided one-on-one life coaching sessions to clients, helping them identify and achieve personal goals.
- Helped clients to improve their approach to life and to redirect their thoughts to positive ideas, solutions and outcomes.
- Problem Solving to help in achieving their goals and visions.
- Helped clients to articulate clearly and speak with confidence and poise.
- Helped clients identify goals, obstacles and strategies for attaining greater fulfillment.
Property Manager
MarMar Group
Beverly Hills, CA
06.2008 - 12.2013
- Leased up property from beginning of occupancy
- On Site Manager Beverly Hills
- Implemented processes to provide residents benefits of clean, safe and well-maintained community.
- Maintained accurate records of all correspondence with and from tenants.
- Maintained tenant relations with regular tenant visits and phone calls.
- Developed strong, professional relationships with owners and residents by initiating collaboration and delivering exemplary service and engagement.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Managed all day-to-day activities involving tenants, contractors and property management.
- Coordinated maintenance and repair requests with tenants and contacted contractors for bid proposal.
- Handled resident complaints and expedited all maintenance requests.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Fostered good working relationships with owners, residents and contractors.
Legal Assistant
Bill Connolly
Houston, TX
02.1998 - 03.2000
- Completed case research via Westlaw databases.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Participated in client interviews, observed questioning process and took notes to document information.
- Helped in campaign for Judge
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Greeted clients upon arrival at office and provided assistance as needed.
- Assisted with document production and deposition preparation.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Chiropractic Office Manager/Therapy Technician
Rick Peters, DC
Houston, TX
01.1997 - 03.1998
- Helped in the completion to open the office
- Supervised front desk to manage check-ins and check-outs, verify insurance and collect payments.
- Managed all billing and insurance claims
- Administered therapy for patients as directed by doctor
- Managed doctor’s time and practice during business hours
- Helped build patient relationship in providing a positive and caring environment
- Multitasking between patients and office work
- Maintained accurate records of patient visits, billing information and medical histories.
- Developed and implemented office policies and procedures to ensure efficiency and accuracy in the front office.
Education
Master of Arts - Vocal Performance
Rice University
Houston, TXBachelor of Arts - Vocal Performance
Missouri Western State University
Saint Joseph, MOAssociate of Science - Legal Studies
Missouri Western State University
Saint Joseph, MOSkills
- Experience in Leadership and Management
- Strategic Planning
- Problem solving
- Building strong relationships
- Excellent communication skills
- Multitasking and Organization
- Decision-Making
Timeline
Student Engagement Coordinator/Advisor
Lincoln University
08.2023 - 12.2024
Professional Business Manager/Consultant
Self Employed
07.2017 - 08.2023
Property Manager
MarMar Group
06.2008 - 12.2013
Professional Life Coach
Self Employed
07.2005 - 12.2022
Legal Assistant
Bill Connolly
02.1998 - 03.2000
Chiropractic Office Manager/Therapy Technician
Rick Peters, DC
01.1997 - 03.1998
Master of Arts - Vocal Performance
Rice University
Bachelor of Arts - Vocal Performance
Missouri Western State University
Associate of Science - Legal Studies
Missouri Western State University