Deborah Crockett
Human Resources/Adminstrative
Haines City,Florida
Summary
Focused individual with excellent communication, multitasking and administrative skills, looking to obtain a challenging but rewarding human resource position, providing continuous support within the human resources department.
Overview
17
17
years of professional experience
Work History
Sorter
Amazon
Davenport, Florida
05.2018 - Current
- Communicate with co-workers to prioritize tasks
- Sort/scan packages, build/wrap pallets, load/unload trucks
Medical Records Coordinator
Haines City Rehab & Nursing Center
Haines City, Florida
11.2020 - 10.2022
- Communicate with patients, visitors, medical staff, coworkers, and outside agencies
- Listen, investigate, and resolve residents’ grievances
- Report on resident’s concerns at daily manager meetings
- Coordinate collection, filing, maintenance, storage, retrieval, distribution, disposal, and control the release of medical records according to law and facility procedures
- Assist doctors during the credentialing process
- Serve as manager duty when scheduled.
Claims Adjuster
GEICO
Lakeland, Florida
03.2020 - 11.2020
- Received and processed client inquiries and calls
- Recorded statements from drivers, passengers, witnesses, and policy holders
- Requested police reports, investigated information, and determined who was at fault for accidents
- Set up appointments for car repair and process electronic check
Medical Records Coordinator
Day Surgery Center
Haines City, Florida
02.2017 - 03.2020
- Performed collection, maintenance, storage, retrieval, distribution, and control of medical records
- Notified physicians of missing information, marked, and obtained necessary signatures
- Fax all operative reports to doctors’ office and request any needed health information
Health Unit Coordinator
Winter Haven Hospital
Winter Haven, Florida
03.2007 - 08.2017
- Coordinated information and provided patients with welcome kit and discharge folder
- Assembled and file information in patient’s chart, transferred patient in Sorian system to assigned room
- Provided required information to the healthcare staff and outside agency, supported medical staff
- Requested transport for patients throughout the hospital in the Transport Tracking System
- Printed and organized information packages for patients of Nursing Facilities upon discharge
- Notified doctors of patient consults, added patient with upper GI or colonoscopy to endoscopy list.
Substitute teacher
01.2007
- Supervisor, Server, Cashier, and internships.
Education
Certificate – Human Resource Management - undefined
HR INTERNSHIP
July 2023
Bachelor’s - Applied Science –Supervision and Management Business Administration
December 2016
Associates - Science – Health Information Management
July 2013
Technical Certificate – Medical Coding - undefined
Polk State College
December 2010
Skills
- Effective communication
- Recruiting
- Interviewing
- Customer service focused
- Detail oriented
- Flexibility
- Collaborative team player
- Organized
- Data entry
- Adaptability
- Medical Terminology
- Proficient in Microsoft Office 365
- Experienced with medical software including: Sorian, McKesson, Teletracking, Cerner, and Avantx
- Train Employees
- Complex Problem-Solving
- Records Maintenance
- Active Listening
- Inventory Records
- Critical Thinking
- Judgment and Decision-Making
- Time Management
- Maintaining Clean Work Areas
- Data Accuracy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Medical Records Coordinator
Haines City Rehab & Nursing Center
11.2020 - 10.2022
Claims Adjuster
GEICO
03.2020 - 11.2020
Sorter
Amazon
05.2018 - Current
Medical Records Coordinator
Day Surgery Center
02.2017 - 03.2020
Health Unit Coordinator
Winter Haven Hospital
03.2007 - 08.2017
Substitute teacher
01.2007
Certificate – Human Resource Management - undefined
HR INTERNSHIP
Bachelor’s - Applied Science –Supervision and Management Business Administration
Associates - Science – Health Information Management
Technical Certificate – Medical Coding - undefined
Polk State College