Deborah Dei-A
Customer Service Associate
Orlando,FL
Summary
Reliable customer service and sales associate with good communication skills and relationship-building strengths. Dedicated to welcoming customers and providing all inclusive customer service needs. In-depth understanding of sales strategy and merchandising techniques.
Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Charity Coordinator
Global Missions Charity
04.2017 - 12.2023
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
- Created and implemented fundraising plans to encourage donations and distribute funding.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Developed and implemented marketing campaigns targeting donors.
- Worked with senior management to define project scope and direction.
Certified Nursing Assistant
Comfort Keepers Home Care
08.2012 - 01.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Customer Service Cashier
Walmart
01.2010 - 07.2010
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Education
Associate of Arts - Associate in Arts Degree
Valencia College
Valencia East And West, Orlando.04.2013
Certified Nursing Assistant
CNA Training School
Altamonte Springs, FL01.2012
Skills
- Customer Service effective
- Actively Listens
- Hospitable and Resourceful
- Great Team Player
Timeline
Charity Coordinator
Global Missions Charity
04.2017 - 12.2023
Certified Nursing Assistant
Comfort Keepers Home Care
08.2012 - 01.2014
Customer Service Cashier
Walmart
01.2010 - 07.2010
Associate of Arts - Associate in Arts Degree
Valencia College
Certified Nursing Assistant
CNA Training School
Similar Profiles
Gordon BlalockGordon Blalock
Missionary at Charity Baptist MissionsMissionary at Charity Baptist Missions
Elijah RobertsElijah Roberts
Volunteer Overseas at Ywam Global Missions CenterVolunteer Overseas at Ywam Global Missions Center
Jerry HowlettJerry Howlett
Disciple Making Team at Global Frontier MissionsDisciple Making Team at Global Frontier Missions