Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Douglas

West Haven

Summary

Food service professional with extensive experience as a Cafe Owner at Deborah Douglas, excelling in customer service and team collaboration. Proven ability to manage operations while ensuring compliance with health regulations. Recognized for maintaining a clean environment and fostering strong relationships with customers, enhancing their dining experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Waitress

Sunrise Grill
01.2021 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cafe Owner

Deborah Douglas
06.2017 - 03.2020
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
  • Managed day-to-day business operations.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Breakfast Restaurant Owner

Deborah Douglas
02.2011 - 06.2017

I have been in the food service business for most of my adult life,in 2017 I purchased a small breakfast restaurant in north have ct I was the primary cook and ran the business with a small staff I learned a lot and it was a great experience

Education

High School Diploma -

West Haven High School
West Haven, CT

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Cleanliness

Certification

Servsafe Food Handler

Timeline

Waitress

Sunrise Grill
01.2021 - Current

Cafe Owner

Deborah Douglas
06.2017 - 03.2020

Breakfast Restaurant Owner

Deborah Douglas
02.2011 - 06.2017

High School Diploma -

West Haven High School