Deborah Dupree

• Determined appropriate hair treatments based on conditions and textures.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Resolved guest complaints about service or style.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Distributed business cards outside of salon to generate new business.
• Educated customers on products to maximize benefits.
• Answered phone calls and emails to schedule client appointments.
• Used social media platforms to promote salon and services.

Organize and execute activities in different settings: Design programs to encourage physical activity: Increase socialization: Deliver continuing education: and provide entertainment to residents in nursing home setting

• Maintained and ordered supplies for activities.
• Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
• Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
• Organized fundraising events to support department and raise money for future activities.
• Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.

Provide various planning and booking services, including a including answering customers questions questions, making travel suggestions, and booking rooms and tickets.

• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Determined customer needs and interests to recommend Product or Service to customers.
• Logged customer data into company CRM system to foster strong account management and rapport.
• Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
• Delivered superior customer service to retain existing customers and attract future customers.
• Increased revenue with strategic upselling of products and services to existing customers.
• Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving Number% of issues.