Vanessa Booker
Sacramento,CA
Summary
Organized and motivated professional reentering the workforce after raising two children since 2012. Eager to begin a new career and apply strong time management, multitasking, and customer service skills. Adaptable, hardworking, and committed to delivering positive experiences and contributing to company growth.
Overview
4
4
years of professional experience
Work History
Hair Stylist
Great Clips Salon
Sacramento, CA
05.2011 - 09.2012
- Evaluated client hair types and conditions to recommend tailored services and treatments.
- Provided consultations to determine desired hairstyles and address specific customer needs.
- Upsold additional services to enhance sales volume while improving customer satisfaction.
- Administered shampooing, conditioning, and head massages to improve client experience and loyalty.
- Maintained organized and sanitized workstations to ensure optimal tool condition.
- Processed payments and managed cash register transactions during checkout.
- Educated clients on effective home hair care techniques for maintaining hairstyles.
- Assisted stylists during peak periods to improve salon efficiency.
Cocktail Server
Gold Club Cabaret
San Francisco, CA
08.2008 - 07.2012
- Greeted guests warmly and provided menus upon arrival.
- Coordinated with kitchen staff for timely food order delivery.
- Prepared and served alcoholic beverages following company standards.
- Processed customer payments accurately using a point-of-sale system.
- Maintained cleanliness of bar area, tables, and workstations at all times.
- Monitored guest satisfaction and addressed concerns promptly.
- Developed rapport with regular customers to promote repeat business.
- Recommended cocktails based on preferences and daily specials.
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and confirmed complete orders.
- Informed customers of daily specials and signature menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Cosmetology License - Cosmetology
Federico Beauty Institute
Sacramento, CA02-2011
High School Diploma -
Las Lomas High School
Walnut Creek, CASkills
- Customer service and support
- Product knowledge and sales proficiency
- Effective communication skills
- Appointment scheduling and organization
- Client retention strategies
- Self-motivation and initiative
- Point-of-sale operation
- Active listening skills
- Dining service excellence
- Responsible beverage service practices
- Multitasking abilities
- Menu knowledge and order taking skills
- Childcare experience
- Household assistance skills
Timeline
Hair Stylist
Great Clips Salon
05.2011 - 09.2012
Cocktail Server
Gold Club Cabaret
08.2008 - 07.2012
Cosmetology License - Cosmetology
Federico Beauty Institute
High School Diploma -
Las Lomas High School
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