Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Deborah Ezekiel

Baltimore,MD

Summary

Motivated individual with a strong background in customer service and office support. Skilled in handling administrative tasks, data entry, and addressing customer inquiries with attention to detail. Thrives in fast-paced environments, maintains a positive attitude, and delivers exceptional service.

Overview

1
1
year of professional experience

Work History

Customer Service Attendant

Parking Lot
1 2019 - Current
  • Directed and assisted customers with inquiries, providing timely and courteous responses with an orientation to collaborative and creative problem-solving.
  • Managed and organized customer parking, ensuring smooth operations.
  • Handled routine administrative duties, such as answering phones, responding to customer inquiries, and maintaining logs.
  • Provided excellent customer service to over 100 clients per shift, resolving issues efficiently and maintaining positive attitude.
  • Assisted in managing and execution of onsite events held at the facility.

Research Assistant

Morgan State University
06.2023 - 08.2023
    • Conducted data entry and analysis for research on prostate cancer biomarkers
    • Utilized office software and tools ((i.e, Microsoft Word, Excel)) for data management and reporting.
    • Worked in a collaborative environment, coordinating research tasks with the team.
    • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.

Education

Bachelor of Science - Computer Science

Morgan State University
Baltimore, MD
05.2001 -

Skills

Ability to use of computer software (ie Microsoft Word, Excel) to complete tasks

Strong commitment to students and customers

Confidence in interacting with a variety of customers

Exceptional written and oral communication skills

Experience in recruitment of students

Working knowledge of DegreeWorks, Ellucian CRM Recruit, MailChimp

Ability to use of computer software (Microsoft Word, Excel) to complete tasks

Software

Microsoft office

Excel

DegreeWorks

Ellucian CRM Recruit

MailChimp

Timeline

Research Assistant

Morgan State University
06.2023 - 08.2023

Bachelor of Science - Computer Science

Morgan State University
05.2001 -

Customer Service Attendant

Parking Lot
1 2019 - Current

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Deborah Ezekiel