Deborah Fleegle
East Stroudsburg,PA
Summary
Results-oriented professional with a proven track record in problem-solving, enhancing customer satisfaction, and driving operational improvements. Known for my commitment to completing tasks and building strong working relationships with management and co-workers.
Overview
24
24
years of professional experience
Work History
Service Coordinator
Suburban Propane
Washington
11.2013 - Current
- Oversee service department and manage 6 service technicians
- Coordinate installations and repairs for current and new customers
- Order materials needed for technicians and delivery drivers
- Work with subcontractors and builders for installations of propane tanks
- Determine and implement ways to increase revenue and cut expenses
- Customer service/complaint resolution
- Vehicle maintenance/repairs as needed.
Veterinary Technician
A.W.S.O.M
Stroudsburg
12.2012 - 09.2013
Customer Service Representative
Pennywise Fuel
Tannersville
11.2012 - 02.2013
Customer Service Representative
Modern Gas
Tannersville
09.2008 - 12.2010
Customer Service Manager
Mountain Intermodal
Marshall Creek
02.2006 - 12.2007
Sales and Service Advisor
Lessig Oil & Propane
Pen Argyl
05.2004 - 05.2005
Customer Service Representative
Amerigas
Stroudsburg
01.2001 - 01.2004
Education
Associates in Human Services -
University of Phoenix – online campus
11.2012
Northampton High School
06.1990
Skills
- Excellent problem-solving skills
- Strong customer service skills
- Ability to resolve customer complaints
- Experience in managing service departments
- Coordination of installations and repairs
- Knowledge of vehicle maintenance and repairs
- Proficient in order management and materials coordination
- Familiarity with subcontractor and builder relationships
- Revenue generation and expense reduction strategies
Accomplishments
- President/Founder Pocono Pet Pantry 501c3 non-profit organization – February 2020
- Volunteered/fostered for 2 local animal shelters 5+ yrs
References
Available Upon Request
Timeline
Service Coordinator
Suburban Propane
11.2013 - Current
Veterinary Technician
A.W.S.O.M
12.2012 - 09.2013
Customer Service Representative
Pennywise Fuel
11.2012 - 02.2013
Customer Service Representative
Modern Gas
09.2008 - 12.2010
Customer Service Manager
Mountain Intermodal
02.2006 - 12.2007
Sales and Service Advisor
Lessig Oil & Propane
05.2004 - 05.2005
Customer Service Representative
Amerigas
01.2001 - 01.2004
Associates in Human Services -
University of Phoenix – online campus
Northampton High School
Similar Profiles
Christopher TufanoChristopher Tufano
Bulk Driver at Suburban PropaneBulk Driver at Suburban Propane
Cheryl EliasonCheryl Eliason
Customer Relations Specialist at Suburban PropaneCustomer Relations Specialist at Suburban Propane
Chedric WimbishChedric Wimbish
Operations Manager at Suburban PropaneOperations Manager at Suburban Propane
David GordonDavid Gordon
Delivery Driver (CDL) Class B at Suburban Propane LLCDelivery Driver (CDL) Class B at Suburban Propane LLC
Emmanuel KangEmmanuel Kang
Sales Associate / Cashier at Tractor SupplySales Associate / Cashier at Tractor Supply