- Crafting and DIY Projects
- Drawing and Painting
- Animal Welfare Advocacy
Deborah Flowers
Canton
Summary
Results-driven Retail Store Manager with a strong focus on customer service, driving sales, and effective inventory control. Proven ability to lead teams and exceed sales goals while maintaining high standards of operational efficiency.
Overview
42
42
years of professional experience
Work History
Retail Store Manager
Joann Fabrics
Canton, OH
04.2015 - 04.2025
- Led daily store operations, ensuring optimal customer service and satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management strategies to reduce stock discrepancies.
- Analyzed sales data to identify trends and adjust merchandising plans accordingly.
- Developed promotional displays to enhance product visibility and drive sales.
- Coordinated scheduling and staffing to maintain efficient store workflow.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Work Study Coordinator/Intervention Specialist
Canton City Schools
Canton, Ohio
01.1983 - 01.2013
- Developed individualized education plans to support diverse learning needs.
- Collaborated with teachers to implement effective intervention strategies.
- Monitored student progress and adjusted interventions as needed.
- Provided training and support to staff on behavior management techniques.
- Arranged for job training opportunities, leading to employment.
Education
Master of Arts - Educatiom
Marygrove College
Detroit, MIBachelor of Arts - Special Education (K-12)
University of Akron
Akron, OHTransition To Work Endorsement - Special Education
Kent State University
Kent, OHSkills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Inventory Control
- Hiring and cross-training
- Driving sales
- Highly motivated
- Decision-making skills
- Friendly and outgoing
- Dependable and reliable
- Sales growth
- Inventory control
- Stockroom management
Interests
Timeline
Retail Store Manager
Joann Fabrics
04.2015 - 04.2025
Work Study Coordinator/Intervention Specialist
Canton City Schools
01.1983 - 01.2013
Master of Arts - Educatiom
Marygrove College
Bachelor of Arts - Special Education (K-12)
University of Akron
Transition To Work Endorsement - Special Education
Kent State University