Deborah Hutchins
Haymarket,VA
Summary
SAFe Agile certified IT Project Manager with comprehensive experience in managing diverse teams, leading complex cross-functional projects across various platforms. Strengths lie in strategic planning, risk management and stakeholder communication. Successfully implemented process improvements leading to increased efficiency and cost savings. Proven ability to deliver high-quality IT solutions on time and within budget constraints.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Project Manager
Dept. of Health and Human Services
Washington, DC
12.2024 - Current
- Created status reports detailing progress against timeline milestones and budget constraints.
- Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
- Documented all processes involved in implementing IT projects according to industry standards.
- Identified opportunities for automation within existing processes in order to improve efficiency.
- Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
- Facilitated change control process to ensure efficient handling of requests related to scope modifications.
- Collaborated closely with other departments in order to ensure timely resolution of any conflicts or problems encountered during the course of the project.
- Assessed vendor capabilities prior to selection based on cost analysis data points such as price quotes and service level agreements.
- Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
- Maintained up-to-date knowledge of industry best practices related to IT Project Management.
- Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
- Performed risk management assessments to identify potential risks associated with the project tasks or deliverables.
- Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.
- Acted as a liaison between business users and technical teams in order to develop solutions that meet customer needs.
- Evaluated existing systems performance metrics in order to identify areas needing improvement.
- Analyzed customer feedback regarding product and service quality in order to make necessary improvements.
- Conducted meetings with team members to discuss project goals and objectives as well as assign tasks and responsibilities accordingly.
- Outlined work plans, assessed resources and determined timelines for projects.
IT Senior Product Owner
Drug Enforcement Administration
Sterling , VA
07.2015 - 12.2024
- Facilitated communication between stakeholders at all levels of the organization.
- Implemented A and B testing strategies for product optimization initiatives.
- Presented product updates at executive meetings in order to ensure alignment between business objectives and product vision.
- Established relationships with external vendors in order to integrate third-party services into existing products.
- Created user stories, acceptance criteria, wireframes, and prototypes for new features and functionality.
- Led daily scrum meetings with engineering teams to identify blockers and prioritize tasks.
- Developed product roadmaps to align with company objectives and customer needs.
- Resolved conflicts between different departments within the organization.
- Worked closely with designers to create intuitive user experiences that met customer needs.
- Ensured all projects were delivered within budget constraints while meeting quality standards.
- Defined feature requirements based on user feedback and market research data.
- Maintained a comprehensive backlog of tasks that aligned with company goals and objectives.
- Managed the development of products from concept to launch.
- Identified opportunities for process automation in order to improve efficiency and effectiveness.
- Documented processes related to product management including onboarding procedures, release schedules.
- Provided guidance on best practices for product design principles such as usability, accessibility, scalability.
- Collaborated with stakeholders across departments to ensure successful project delivery.
- Tracked progress against key performance indicators throughout the entire lifecycle of each project.
- Facilitated workshops with cross-functional teams in order to develop innovative solutions that addressed customer pain points.
- Conducted research on industry trends, competitive analysis, and customer feedback to inform product strategy.
- Recommended policy changes to improve marketing tactics and strategies.
Information Security Manager
L3 Communications, JOG
Chantilly, VA
12.2014 - 07.2015
- Provided technical support for all aspects of information security systems.
- Reviewed user access requests to ensure they meet company policy requirements.
- Prepared reports summarizing findings from investigations into malicious attacks or other violations of policy.
- Performed risk assessment and threat analysis to identify security gaps in the organization's IT infrastructure.
- Coordinated incident response activities such as containment, eradication, recovery and post-incident review.
- Assisted in the development of disaster recovery plans and tested them regularly.
- Managed external vendor relationships related to information security services and products.
- Analyzed system logs for any abnormal activity or unauthorized attempts at accessing confidential data.
- Implemented appropriate encryption methods based on business needs.
- Provided guidance on secure coding practices for software development teams.
- Researched latest developments in cybercrime prevention strategies.
- Established secure communications channels between internal networks, remote users, customers, vendors.
System Security Assessor
General Dynamics
Chantilly , VA
12.2013 - 12.2014
- Coached junior assessors on proper implementation of standardized testing protocols.
- Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and timely.
- Conducted assessments and interviews with clients to determine eligibility for services.
- Assisted in the development of new assessment tools or techniques for use by staff members in conducting evaluations.
- Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
- Researched best practices in assessment methods used by other organizations.
- Participated in program audits conducted by external agencies or accreditation bodies.
- Attended professional conferences to stay current on trends in the field of assessment.
- Created reports summarizing assessment results for review by stakeholders.
- Provided technical assistance to other assessors in the organization regarding best practices in assessment procedures.
- Performed quality assurance reviews on completed assessments prior to submission.
Information System Security Professional
Defense Security Service currently DCSA
Quantico, VA
11.2010 - 10.2013
- Investigated security breaches or violations and documented findings.
- Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
- Performed periodic reviews of existing security systems to ensure compliance with industry standards.
- Collaborated with other departments such as IT and HR to ensure appropriate levels of security are maintained across the organization.
- Conducted security assessments to identify vulnerabilities and risks in the system.
- Worked closely with senior management in order to develop an effective risk mitigation plan.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Recorded required data for incident reports and files.
- Assessed company security risks and developed actionable solutions to be presented to management.
Security Engineer
Northrop Grumman - TASC
Chantilly, VA
07.2007 - 11.2010
- Analyzed system logs to identify malicious behavior or attempts at unauthorized access.
- Developed and implemented security policies, standards, and procedures.
- Assisted in developing disaster recovery plans for critical systems, applications and data stores.
- Performed regular system audits to identify any potential vulnerabilities or threats.
- Monitored user activities on servers, networks and other IT resources for suspicious activity or policy violations.
- Conducted periodic vulnerability scans using automated tools to detect weaknesses in the systems.
- Provided technical support for the implementation of security solutions across multiple platforms.
- Investigated security breaches, evaluated risk factors, and developed remediation plans.
- Maintained up-to-date knowledge of security trends and best practices to ensure compliance with industry regulations.
Education
Ph.D. - Doctor of Business Administration And Leadership
Capella University
Minneapolis03-2019
MBA - MPA - Public Management And Information Systems
Park University
Kansas City, MO05-2007
Bachelor of Science - Human Resource Management
Park University
Kansas City, MO05-2007
Skills
- Project management
- Product Owner
- SAFe Agile methodology
- Business analysis
- Requirements analysis
- DevOps principles
- Information security
- Cybersecurity best practices
- Risk management
- Stakeholder communication
- Process documentation
- Cost analysis
- Vendor management
- Software development lifecycle
- Change management
Certification
- SAFe Agile Product Owner | Product Manager
- Certified Information System Security Manager (CISM)
- ITIL
Published Work
- Hutchins, D. A. (2018) The Organizational Effects of Employee Engagement and Benevolent Leadership, (Accession No. 13808213)
[Doctoral Dissertation, Capella University, Minneapolis] ProQuest Dissertation Publishing.
References
References available upon request.
Timeline
IT Project Manager
Dept. of Health and Human Services
12.2024 - Current
IT Senior Product Owner
Drug Enforcement Administration
07.2015 - 12.2024
Information Security Manager
L3 Communications, JOG
12.2014 - 07.2015
System Security Assessor
General Dynamics
12.2013 - 12.2014
Information System Security Professional
Defense Security Service currently DCSA
11.2010 - 10.2013
Security Engineer
Northrop Grumman - TASC
07.2007 - 11.2010
Ph.D. - Doctor of Business Administration And Leadership
Capella University
MBA - MPA - Public Management And Information Systems
Park University
Bachelor of Science - Human Resource Management
Park University
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