Jenna McPherson-Kozloff

• Evaluated client eligibility for state assistance programs based on established guidelines.
• Facilitated communication between clients and service providers to resolve inquiries and issues.

• Data entry and bookkeeping
• Processed payroll for diverse client base, ensuring accuracy and compliance with regulations.
• Collaborated with accounting team to reconcile payroll accounts and prepare financial statements.
• Managed employee records, updating information to reflect changes in status and benefits.
• Tax preparation and filing for over 80 clients

• Streamlined office operations by implementing efficient filing and documentation systems.
• Coordinated scheduling for client appointments, enhancing overall productivity and service delivery.
• Managed correspondence and communication between clients and tax professionals, ensuring accurate information flow.
• Assisted in preparation of tax documents, maintaining strict adherence to compliance standards.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Developed and implemented individualized behavior intervention plans for diverse student populations.
• Conducted assessments to identify behavioral challenges and recommend appropriate interventions.
• Collaborated with educators and families to create supportive learning environments for students.
• Monitored student progress and adjusted interventions based on data-driven insights.
• Facilitated crisis intervention and conflict resolution to ensure student safety and well-being.
• Provided crisis intervention services during critical incidents, ensuring the safety of all parties involved while maintaining a respectful approach.

Educational Assistant:

• Supported students' individual needs through personalized instruction and behavioral management strategies through 1-1 support.
• Assisted teachers in implementing lesson plans and adapting educational materials for diverse learners.