Deborah I. Miller
Middletown,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Reliable and adaptable, with the capacity to quickly learn and apply new skills. Committed to using these qualities to drive team success and contribute to organizational growth with collaboration, innovation and trust.
Overview
16
16
years of professional experience
Work History
Laundry Aide
Shenandoah Valley Westminster Canterbury
03.2025 - Current
- Solved problems by implementing small changes, streamlining duties by condensing storage area.
- Collected soiled linens and clothing and pretreated stains.
- Multitasking - HIPPA Compliance
- Set up wash and dry cycles with appropriate settings for type of linens being washed.
- Delivered superior customer service by responding to inquiries and complaints.
Night Manager
Shaffer’s BBQ and Market
05.2022 - 03.2025
- Managed 3-5 employees in delivering productive night shift operations between kitchen, front of house, and customers.
- Assisted night team by implementing and communicating responsibilities and duties to each team member.
- Secured building for closing by completing run-through of sales floor, front of house, back of house, turning off electronic systems and turning on alarms.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Owner
Caring Transitions of Winchester
01.2020 - 02.2022
- Advertising, Sales, Accounting, HR, Microsoft Office
- HIPPA Compliance
- Organization, Downsizing, Online Estate Sales, Photography
- Basic technology to upload information to website for sales
- Work from Home/Hybrid
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Personal Care Attendant
Private Client
03.2016 - 05.2020
- Transported client to events and activities, appointments, and shopping trips.
- Built strong relationships with client to give emotional support and companionship.
- Engaged client in meaningful conversation, socialization, and activity while giving personal care assistance.
Driver
WellTran - Shenandoah Area Agency on Aging
07.2013 - 02.2016
- Transported senior citizens and differently abled clients to appointments.
- Maintained professional and friendly demeanor during rides to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Personal Care Attendant
Home Instead Senior Care
01.2010 - 01.2013
- Dementia care in home
- Documented vitals, behaviors, and medications in client medical records.
- Turned and positioned bedbound clients to prevent bedsores and maintain comfort.
- Maintained clean personal areas and prepared client requested meals.
- Provided assistance in daily living activities with dressing, grooming, housekeeping, bathing, and toileting clients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged clients in meaningful conversation, socialization, and activity while providing assistance.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Education
Business Administration - Business Administration
Lord Fairfax Community College
Middletown, VASkills
- Experience ensuring HIPAA compliance in healthcare settings
- Clear and concise writing
- Effective support in challenging environments
- Typing speed of 45 WPM
- Proficient in Windows and Office tools
- Client-focused empathy and compassion
Timeline
Laundry Aide
Shenandoah Valley Westminster Canterbury
03.2025 - Current
Night Manager
Shaffer’s BBQ and Market
05.2022 - 03.2025
Owner
Caring Transitions of Winchester
01.2020 - 02.2022
Personal Care Attendant
Private Client
03.2016 - 05.2020
Driver
WellTran - Shenandoah Area Agency on Aging
07.2013 - 02.2016
Personal Care Attendant
Home Instead Senior Care
01.2010 - 01.2013
Business Administration - Business Administration
Lord Fairfax Community College
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