Deborah James
Prescott,AZ
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Claims Examiner
Social Security Administration
01.2023 - 05.2025
- Compassionately conduct interviews to gather and verify claims-related information from diverse populations seeking disability benefits.
- Explain complex benefits, rights, policy, and eligibility requirements to claimants using understandable language.
- Utilize multiple databases to accurately assess, update, and manage claims to allow state and federal agencies to coordinate administrative and adjudicative compliance.
Park Ranger
National Park Service
04.2021 - 01.2023
- Answer visitor questions and explain the area's recreational opportunities verbally and in writing.
- Complete shift reports, remittance reports, and bank deposits for funds collected with 99% accuracy.
Veterans Service Rep
Department of Veterans Affairs
05.2011 - 04.2021
- Research and analyze medical, legal, and policy evidence to determine claim validity, entitlement, and compensation.
- Conduct interviews, develop case files, and manage high caseloads while ensuring timely resolutions and compliance with legal standards.
- Utilize multiple claims processing systems to track case progress, adjudicate claims, and compile reports for appeals and benefit determinations.
Education
Master of Science - Public Health
Walden University
Minneapolis, MN 06.2011 - 11.2013
Bachelor of Science - Health Education
Portland State University
Portland, ORTimeline
Claims Examiner
Social Security Administration
01.2023 - 05.2025
Park Ranger
National Park Service
04.2021 - 01.2023
Master of Science - Public Health
Walden University
06.2011 - 11.2013
Veterans Service Rep
Department of Veterans Affairs
05.2011 - 04.2021
Bachelor of Science - Health Education
Portland State University