Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
References
Timeline
Receptionist
Deborah J Hanson

Deborah J Hanson

Washington Court House,OH

Summary

Compassionate Director of Nursing with a strong track record in leading teams to provide exceptional patient-centered care while optimizing operational efficiency. Expertise in clinical management, healthcare compliance, and staff development drives enhanced team performance and patient satisfaction. Proven skills in communication, leadership, and problem-solving foster a collaborative environment that empowers staff and elevates care quality.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Director of Nursing

Adena Home Health/HME
02.2022 - 04.2024
  • Managed operations including determining vision and strategic and operational plans to support the vision
  • Managed resources through staffing plans and space management
  • Developed staff including orientation, in-service training, and continuing education
  • Evaluating managers’ performances
  • Developed policies and procedures
  • Maintained quality control programs with accurate reporting and escalation of trends; ensuring compliance with applicable laws and regulations including CMS Conditions of Participation, licensure requirements, accreditation standards, and policies
  • Maintained infection control standards
  • Implemented safety protocols
  • Met or exceeded goals in Stewardship, Caregiver Engagement, Service Excellence, and Quality and Safety

Director of Operations

Adena Hospice/Home Health/Infusion/HME/Palliative Care
, OH
08.2016 - 02.2022
  • Same as for Director of Nursing but with addition of providing oversight to an inpatient Palliative Care consulting service and leading a team in opening an outpatient Palliative Care clinic

Business Manager

Adena Hospice/Home Health/Infusion/HME
06.2011 - 08.2016
  • Developed five budgets
  • Monitored revenues, expenses, and variances
  • Maintained Ohio licensures, accreditation, payor contracts and credentialing
  • Reviewed documentation for maximum reimbursement
  • Supervised billers
  • Responded to correspondence/denials from CMS, Palmetto GBA, National Clearing House, payors, and other agencies
  • Financial liaison to governing board

Director

Adena Hospice/Home Health/Infusion/Respiratory/HME
12.2000 - 06.2011
  • Ushered in PPS and OASIS
  • TJC survey results placed agency in top 7% of agencies nationwide
  • Participated in interdepartmental committees on product evaluation, interiors, discharge turn around time, corporate compliance, safety, and patient satisfaction
  • Led System Caregiver Engagement team
  • Completed training in Incident Command

Manager

Adena Home Health
06.1998 - 12.2000
  • Oversight and evaluation of multidisciplinary team
  • Led hiring and termination processes
  • Assisted with budgets
  • Reviewed documentation

Intake Coordinator/Discharge Planner/Clinical Supervisor

Adena Hospice/Home Health/Infusion/Respiratory
02.1996 - 06.1998
  • Hospital discharge liaison
  • Accurate entry of patient demographics, physician orders, payor information
  • Verified benefits
  • Obtained prior authorization for services
  • Scheduled patient visits
  • Supervised field staff

Registered Nurse

Holzer Medical Center
06.1981 - 02.1996
  • Med-Surg/ICU Step-down charge nurse
  • Preceptor
  • Documentation review for appeals on denials and legal cases
  • EHR/POC instructor
  • Skilled nursing home visits

Education

Bachelor's Degree - Health Services w/Emphasis in Management

Independence University (California College for Health Sciences)
01.2006

Associate's Degree/College Diploma - Nursing

Holzer Medical Center School of Nursing/Ohio University
06.1981

Skills

  • Leadership and guidance
  • Quality improvement
  • Accreditation management
  • Healthcare regulations compliance
  • Budget planning
  • Profitability strategies
  • Goal planning
  • Policy development
  • Clinical operations management
  • Strategic planning
  • Performance evaluations

Certification

BLS Provider, American Heart Association, 05/01/23-05/01/25

Black Belt, Six Sigma

Affiliations

  • Dog Shows
  • Travel
  • Reading
  • Gardening

Accomplishments

  • Tier I Employee Engagement Award based on Gallup and Press Ganey surveys
  • Mentorizing Magic Nomination

Languages

English
Professional

References

References available upon request.

Timeline

Director of Nursing

Adena Home Health/HME
02.2022 - 04.2024

Director of Operations

Adena Hospice/Home Health/Infusion/HME/Palliative Care
08.2016 - 02.2022

Business Manager

Adena Hospice/Home Health/Infusion/HME
06.2011 - 08.2016

Director

Adena Hospice/Home Health/Infusion/Respiratory/HME
12.2000 - 06.2011

Manager

Adena Home Health
06.1998 - 12.2000

Intake Coordinator/Discharge Planner/Clinical Supervisor

Adena Hospice/Home Health/Infusion/Respiratory
02.1996 - 06.1998

Registered Nurse

Holzer Medical Center
06.1981 - 02.1996

BLS Provider, American Heart Association, 05/01/23-05/01/25

Black Belt, Six Sigma

Bachelor's Degree - Health Services w/Emphasis in Management

Independence University (California College for Health Sciences)

Associate's Degree/College Diploma - Nursing

Holzer Medical Center School of Nursing/Ohio University
Deborah J Hanson