Deborah Jugdeese
Missouri City,TX
Summary
With recent experience in effectively developing and excelling in a Nurse Coordinator position, my attention to detail and Midwestern work ethic will continue to drive me to excel in my career as a Clinic Coordinator. I am an organized, dependable, and experienced candidate who is successful at managing multiple priorities with a positive attitude. I seek out opportunities for learning and improvement and am willing to take on additional responsibilities to meet team goals. I pride myself in addressing complex clinical situations by applying critical thinking skills and leveraging interdisciplinary collaborations to arrive at appropriate solutions.
Overview
21
21
years of professional experience
Work History
MFM Nurse Coordinator
Texas Children's Hospital- The Center for Children and Women-Southwest
01.2023 - Current
- Responsible and accountable for the daily care coordination of patients within the Maternal Fetal Medicine department
- Provide direct and indirect nursing care, health teaching, and patient advocacy. Evaluated patient histories, complaints, and current symptoms.
- Perform Non Stress Tests and report assessment to Maternal Fetal Medicine provider
- Coordinates visits with diagnostic imaging department and appropriate sub-specialists.
- Assist Maternal Fetal Medicine provider with office visits and procedures such as amniocentesis
- Effectively communicate recommended plan of care to OB team and serve as a point-of-contact for the Maternal Fetal Medicine department
- Facilitated smooth transitions between appointments through proper handoff procedures, minimizing gaps in service provision while ensuring continuity of care.
- Improved patient care by coordinating interdisciplinary teams and facilitating communication among staff members.
- Championed patient-centered care through active listening, empathetic communication, and personalized service delivery tailored to individual needs.
- Collaborated with physicians to develop individualized care plans that addressed specific patient needs, resulting in better health outcomes.
- Implemented evidence-based practices to optimize clinical decision-making and enhance overall patient care quality.
- Promoted a culture of teamwork within the department, leading to increased collaboration among staff and improved patient outcomes.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding subspecialties to keep patient charts updated.
Patient Care Manager
Texas Children's Hospital-The Center for Children and Women-Southwest
10.2021 - 01.2023
- Oversaw the daily operations for the outpatient departments of OBGYN, MFM, Ultrasonography and Genetic Counseling with an average daily census of 70 while ensuring seamless coordination between all members of the care team.
- Reviewed and revised the department's policies and procedures and create workflows to adhere to these policies and procedures
- Recruited, retained and developed staff, provided praise, performance feedback and coaching as necessary to assist in staff development
- Ensured adequate staffing, create schedules, and provide direct patient care as needed to improve clinic flow
- Ordered departmental supplies and approve supply orders
- Collaborated with staff, providers, leadership team members and customers to address strategic initiatives and process improvement
- Supported department based goals which contribute to the success of the organization
- Investigated safety reports and provide education
- Built and revise provider templates
- Established and maintained effective communication with staff and physicians to promote high quality patient care. Led monthly staff meetings and generated weekly newsletters to communicate department updates and changes, discuss process improvement, analyze quality outcomes, improve patient experience, and implement team-building exercises
- Created a resource binder for the future department manager.
- Worked with providers to define quality metrics and outcome reporting process.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Streamlined patient flow by optimizing appointment schedules and reducing wait times.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
Registered Nurse (RN, BSN)
Sanford Medical Center Fargo, Family Birth Center
10.2003 - 09.2021
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Enhanced patient satisfaction by providing compassionate and individualized care during labor, delivery, pre-op, intra-op, post-op, and postpartum periods.
- Optimized patient flow in the unit by efficiently triaging incoming patients, including phone triage, based on acuity levels and room availability.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments as the charge nurse
- Reduced complications during childbirth by closely monitoring fetal heart rate and promptly addressing any concerns.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress, hemorrhage and dystocia
- Fostered strong relationships with patients and their families, promoting open communication and trust in the care provided.
- Promoted a calm and supportive environment for patients throughout their labor experience, utilizing various pain management techniques.
- Advocated for patient preferences in birth plans while maintaining compliance with hospital policies and procedures.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Supported physicians in both planned and emergency Cesarean section, D&C, and hysterectomy procedures
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Collaborated with interdisciplinary teams to foster smooth transitions of mothers and newborns to maternal child unit.
- Provided effective postpartum care, educating new parents on infant care essentials such as feeding, bathing, and safety practices.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Voluntarily cross-trained to NICU to assist with staffing challenges
- Provided exceptional care, support, and education to high risk antepartum patients
- Coordinated efficient handoffs between shifts to maintain continuity of care for patients throughout their stay at the facility.
- Participated in quality improvement initiatives within the unit to continually enhance patient care standards. Served on a Joint Council Committee, assisted in the hiring process and collaborated to improve workflow and productivity on the unit.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment
- Rode along with Air Ambulance ensuring safe transport of maternal patients within health care centers
Education
Bachelor's of Science in Nursing -
North Dakota State University
Fargo, ND05.2005
Associate's Degree in Practical Nursing -
North Dakota State College of Science
Wahpeton, ND12.2001
Skills
- Epic EMR
- Adherence to policies and procedures
- Customer service
- Template Building
- Ordering Supplies
- Patient Interviews and Chart Reviews
- Care Coordination and Patient Care Oversight
- Multitasking and Organization
- Patient education and advocacy
- Critical Thinking
- Strong Clinical Judgment
- Work Planning and Prioritization
- Compassionate and Caring
- Attention to Detail
- Microsoft Office
Timeline
MFM Nurse Coordinator
Texas Children's Hospital- The Center for Children and Women-Southwest
01.2023 - Current
Patient Care Manager
Texas Children's Hospital-The Center for Children and Women-Southwest
10.2021 - 01.2023
Registered Nurse (RN, BSN)
Sanford Medical Center Fargo, Family Birth Center
10.2003 - 09.2021
Bachelor's of Science in Nursing -
North Dakota State University
Associate's Degree in Practical Nursing -
North Dakota State College of Science
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