Deborah Blair
De Leon Springs
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Assistant Store Manager
Pet Supermarket Inc.
De Leon Springs
10.2022 - Current
- Assisted in daily store operations and maintained inventory accuracy.
- Supported staff training on customer service and product knowledge.
- Helped manage visual merchandising and store presentation standards.
- Coordinated staff schedules
- Monitored sales floor activities to ensure compliance with company policies.
- Collaborated with team members to maintain a clean and organized environment.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Store Manager
Family Dollar
Bunnell
02.2018 - 08.2022
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff, providing training and support to enhance performance.
- Organized inventory and maintained stock levels for optimal sales.
- Scheduled employee shifts to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Conducted regular audits to monitor cash handling and security procedures.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Store Manager
Dollar General Market
Daytona Beach
11.2015 - 01.2018
- Assisted in daily store operations and maintained inventory accuracy.
- Supported staff training on customer service and product knowledge.
- Helped manage visual merchandising and store presentation standards.
- Engaged with customers to resolve inquiries and enhance shopping experience.
- Monitored sales floor activities to ensure compliance with company policies.
- Collaborated with team members to maintain a clean and organized environment.
- Participated in regular team meetings to discuss store performance and goals.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Gold Medal Honors Academy
DeLand, FLSkills
- Inventory management
- Visual merchandising
- Customer relationship management
- Employee training
Timeline
Assistant Store Manager
Pet Supermarket Inc.
10.2022 - Current
Store Manager
Family Dollar
02.2018 - 08.2022
Assistant Store Manager
Dollar General Market
11.2015 - 01.2018
Gold Medal Honors Academy