Deborah Komugisa
Columbus,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Amazon
Columbus, Ohio
02.2023 - 01.2024
- Provided customer service by responding to inquiries, addressing complaints, and resolving issues in a timely manner.
- Provided guidance and advice on how to improve self-esteem, confidence, and resilience.
- Developed therapeutic relationships with clients through active listening and empathetic communication skills.
- Reviewed study documents for accuracy, completeness and regulatory compliance.
Teacher/ Administrative
LITTLE STAR DAYCARE
Columbus, Ohio
07.2021 - 08.2022
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
- Created and maintained a nurturing classroom environment that fostered optimal learning and supported students' social and emotional development
- Collaborated effectively with parents, offering guidance and resources to help them navigate available services for their children's holistic growth
- Conducted regular parent-teacher conferences to discuss students' progress and collaboratively establish goals for their educational journey.
Education
Associate in business - Business Administration
Des Moine Community College
Iowa05-2023
HS Diploma -
Perry High School
Skills
- Customer Service
- Customer interaction
- Computer experience
- Multitasking
- Critical Thinking
- Team Management
- Problem-Solving
Volunteer Experience
Columbus Global Academy, Community Outreach
Timeline
Customer Service Representative
Amazon
02.2023 - 01.2024
Teacher/ Administrative
LITTLE STAR DAYCARE
07.2021 - 08.2022
Associate in business - Business Administration
Des Moine Community College
HS Diploma -
Perry High School