DEBORAH LARK
Barnhart,MO
Summary
Dynamic Medical Receptionist with proven expertise at St. Louis Eye Clinic, excelling in patient scheduling and insurance verification. Adept at maintaining electronic health records while ensuring HIPAA compliance. Recognized for enhancing patient relations and streamlining office operations, contributing to a more efficient clinic workflow. Strong communicator with a focus on patient care.
Overview
37
37
years of professional experience
Work History
Medical Receptionist
St. Louis Eye Clinic
11.1988 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Handled insurance verification and patient registration, ensuring accurate processing of information.
- Maintained electronic health records, adhering to compliance standards and data accuracy protocols.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Trained new staff on office procedures and software systems for efficient operations.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma -
FOX HIGH SCHOO
Arnold, MO05-1973
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- HIPAA compliance
- Appointment setting
- Insurance verification
- Appointment management
- Patient relations
- Records management
- Medical billing
- Electronic medical records
- EMR / EHR
- Referral verification
- Medical charting
- Documentation
- Medical office procedures
- Records maintenance
- Medical billing and coding
- Inpatient care
- Insurance claims
- Billing support
- Patient callbacks
- Record processing
Timeline
Medical Receptionist
St. Louis Eye Clinic
11.1988 - Current
High School Diploma -
FOX HIGH SCHOO