Natalie Kwiatkowski
St. Louis,MO
Summary
Detail-oriented Certified Ophthalmic Assistant (COA) with 15 years of hands-on experience in providing excellent patient care, technical knowledge, and a willingness to learn new roles and/or responsibilities. Well-versed in modern data recording procedures, records management, and data-sorting techniques. A hardworking, professional, and outgoing individual with excellent customer service, problem-solving, and communication skills. Outstanding ability to prioritize work, multitask, and manage time efficiently.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant (COA)
Eye Care Associates of St. Louis
Richmond Heights, MO
01.2012 - 01.2025
- Conducted daily ocular assessments and testing to enhance workflow efficiency and patient outcomes.
- Managed patients' PHI documents and medical records to ensure accuracy and regulatory compliance.
- Collaborated with front desk staff to facilitate patient intake, discharge, appointment scheduling, and insurance verification.
- Supported in-office surgical procedures, including sterilization of instruments and maintenance of autoclaves.
Certified Ophthalmic Assistant (COA)
O'Donnell Eye Institute
Kirkwood, MO
12.2010 - 01.2012
- Conducted comprehensive ocular assessments and testing for patients daily.
- Maintained accurate medical charts and records for all patients.
- Managed patient intake and discharge processes, including insurance verification.
Certified Ophthalmic Assistant (COA)
Mulqueeny Eye Center
Creve Coeur, MO
07.2010 - 11.2010
- Conducted comprehensive ocular assessments and testing for patients daily.
- Facilitated contact lens fittings, LASIK consultations, and patient education sessions.
- Managed inventory of office supplies to ensure availability and efficiency.
Education
High School -
Nerinx Hall High School
Webster Groves, MO05.2003
Skills
- Customer service
- Clerical support
- Appointment scheduling
- Insurance knowledge
- Effective communication
- Attention to detail
- Problem solving
- Computer proficiency
- Time management
- Patient education
- Regulatory compliance
- Record keeping
- Surgical instrumentation
- Surgical support
Certification
Certified Ophthalmic Technician (COA) 2010 - present
ADDITIONAL INFORMATION
Experience with Excel, Microsoft Word, Microsoft Outlook, Adobe, and Nitro Pro
Timeline
Certified Ophthalmic Assistant (COA)
Eye Care Associates of St. Louis
01.2012 - 01.2025
Certified Ophthalmic Assistant (COA)
O'Donnell Eye Institute
12.2010 - 01.2012
Certified Ophthalmic Assistant (COA)
Mulqueeny Eye Center
07.2010 - 11.2010
High School -
Nerinx Hall High School
Similar Profiles
Christina HortonChristina Horton
Billing at St. Louis Eye ClinicBilling at St. Louis Eye Clinic
Michael ClarkeMichael Clarke
Scrub Tech at St. Louis Eye Surgery & Laser CenterScrub Tech at St. Louis Eye Surgery & Laser Center
Jordyn CirincioneJordyn Cirincione
Medical Assistant at St. Louis Associates In OB/GYNMedical Assistant at St. Louis Associates In OB/GYN
Victoria AdamsVictoria Adams
Director, Student-Athlete Transition and Communica at University of IllinoisDirector, Student-Athlete Transition and Communica at University of Illinois
Alex HallAlex Hall
Warehouse Associate at Academy AirWarehouse Associate at Academy Air