Open To Work
Deborah La Rose
Glendale,AZ
Work Preference
Summary
Dynamic food service professional with extensive experience at Army Air Force Exchange Service. Proven expertise in food safety management and staff leadership, enhancing customer satisfaction through effective training and waste reduction strategies. Recognized for optimizing kitchen operations and fostering team development in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Food Service Foreman
Army Air Force Exchange Service, AAFES
Luke AFB, AZ
05.2007 - 01.2026
- Supervised food service operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated daily food service activities, enhancing efficiency in meal delivery processes.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored portion control practices closely to minimize waste while maintaining consistent dish presentation standards.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new employees on proper food handling techniques, equipment usage, and company policies to ensure consistency across the team.
- Maintained high standards of food quality with strict adherence to safety and sanitation guidelines.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall guest experience.
- Coached and mentored team members to improve their skills and overall job performance.
- Improved customer satisfaction by providing efficient and courteous service in a fast-paced dining environment.
- Managed inventory effectively, reducing spoilage and ensuring availability of fresh ingredients for daily use.
- Handled customer complaints professionally, resolving issues quickly and maintaining positive relationships with patrons.
- Evaluated employee performance regularly, providing constructive feedback aimed at continuous improvement in both skill sets and attitude toward work responsibilities.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Supervisor
Pilot Travel Centers
900 N 99th Ave, Avondale, AZ 85323
11.2003 - 05.2007
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Mentored and trained team members, fostering skill development and collaboration.
- Started as an employee working on the gas side ringing up sales and gave back change if applicable, setting up the gas pumps and changing them if they were wrong and called over a supervisor/manager if I could not help the customer.
- Stock and restock shelves with merchandise.
- Make coffee, clean and wipe down the carafes, stock and restock coffee, creamers, chilled creamers, tea and sugar, clean up any messes and/or spills.
- Wiped down soda dispenser, cleaned nozzles, cleaned out the ice tray, changed out soda BIBs when empty.
- Stocked and restocked roller grills, cleaned the roller grills, cleaned up messes, stock and restock condiments, buns, nachos,hot cheese and salsa dispensers, napkins and paper sleeves.
- Took out trash when needed or overflowing.
- Swept and mopped the floor.
- Help take out the trash, when maintainence called out, from the gas pumps, changed the receipt paper, restock paper towels in the dispenser, swept up trash from outside, pressure wash the gas pads and parking lot at night.
- As a Supervisor I would count the registers, both gas and diesel, for cashiers coming in and going out.
- Learned the diesel side registers and the CAT scale for weighting the trucks.
- Set up the Pilot Rewards Card for truck drivers. Helped them use the reward points for showers and other purchases.
- Helped clean showers if maintenance called out.
- Made sure that breaks were taken.
- Handled disputes and refunds.
- Checked in the weekly order.
Cashier
Family Dollar
Phoenix, AZ
08.2003 - 11.2003
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining organized merchandise displays to enhance store layout.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Conducted regular inventory checks to support stock management and availability.
- Collaborated with team members to ensure a clean and safe shopping environment.
- Adapted quickly to changes in store policies and procedures for improved operations.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
Aircraft Maintenance Engineer
United States Air Force, USAF
Luke AFB, AZ
01.1997 - 02.2000
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Maintained fleet aircraft engines in optimal condition and readiness.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircraft engines.
- Maintained repair logs to document all corrective and preventive aircraft engine maintenance.
- Maintained detailed records of all engine maintenance work performed, contributing to accurate tracking and accountability.
Laundry Attendant
The Grand Hotel
Mackinac Island, MI
05.1996 - 06.1996
- Operated laundry equipment for efficient processing of linen and garments.
- Inspected items for damage, ensuring quality standards were met consistently.
- Sorted and categorized laundry based on fabric type and cleaning requirements.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Education
High School Diploma -
Heritage High School
Saginaw, MI06-1996
Skills
Food preparation
Scheduling staff
Sanitation procedures
Food presentation
Waste reduction
Ordering supplies
Allergy awareness
Promotions and marketing
Customer service
Sanitation standards
Staff leadership
Food storage
Team development
Staff supervision
Employee retention
Portion control
Price negotiation
Performance evaluations
Food safety management
Kitchen operations management
Table service
Teamwork and collaboration
Problem-solving
Multitasking
Timeline
Food Service Foreman
Army Air Force Exchange Service, AAFES
05.2007 - 01.2026
Supervisor
Pilot Travel Centers
11.2003 - 05.2007
Cashier
Family Dollar
08.2003 - 11.2003
Aircraft Maintenance Engineer
United States Air Force, USAF
01.1997 - 02.2000
Laundry Attendant
The Grand Hotel
05.1996 - 06.1996
High School Diploma -
Heritage High School