Deborah La Rose
Glendale,AZ
Summary
Dynamic food service professional with extensive experience at Army Air Force Exchange Service. Proven expertise in food safety management and staff leadership, enhancing customer satisfaction through effective training and waste reduction strategies. Recognized for optimizing kitchen operations and fostering team development in fast-paced environments.
Overview
29
29
years of professional experience
Work History
Food Service Foreman
Army Air Force Exchange Service, AAFES
Luke AFB, AZ
05.2007 - 01.2026
- Supervised food service operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated daily food service activities, enhancing efficiency in meal delivery processes.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored portion control practices closely to minimize waste while maintaining consistent dish presentation standards.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new employees on proper food handling techniques, equipment usage, and company policies to ensure consistency across the team.
- Maintained high standards of food quality with strict adherence to safety and sanitation guidelines.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall guest experience.
- Coached and mentored team members to improve their skills and overall job performance.
- Improved customer satisfaction by providing efficient and courteous service in a fast-paced dining environment.
- Managed inventory effectively, reducing spoilage and ensuring availability of fresh ingredients for daily use.
- Handled customer complaints professionally, resolving issues quickly and maintaining positive relationships with patrons.
- Evaluated employee performance regularly, providing constructive feedback aimed at continuous improvement in both skill sets and attitude toward work responsibilities.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Cashier
Family Dollar
Phoenix, AZ
08.2003 - 11.2003
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining organized merchandise displays to enhance store layout.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Conducted regular inventory checks to support stock management and availability.
- Collaborated with team members to ensure a clean and safe shopping environment.
- Adapted quickly to changes in store policies and procedures for improved operations.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
Aircraft Maintenance Engineer
United States Air Force, USAF
Luke AFB, AZ
01.1997 - 02.2000
- Supervised food service operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated daily food service activities, enhancing efficiency in meal delivery processes.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored portion control practices closely to minimize waste while maintaining consistent dish presentation standards.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new employees on proper food handling techniques, equipment usage, and company policies to ensure consistency across the team.
- Maintained high standards of food quality with strict adherence to safety and sanitation guidelines.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall guest experience.
- Coached and mentored team members to improve their skills and overall job performance.
- Improved customer satisfaction by providing efficient and courteous service in a fast-paced dining environment.
- Managed inventory effectively, reducing spoilage and ensuring availability of fresh ingredients for daily use.
- Handled customer complaints professionally, resolving issues quickly and maintaining positive relationships with patrons.
- Evaluated employee performance regularly, providing constructive feedback aimed at continuous improvement in both skill sets and attitude toward work responsibilities.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Heritage High School
Saginaw, MI06-1996
Skills
Food preparation
Scheduling staff
Sanitation procedures
Food presentation
Waste reduction
Ordering supplies
Allergy awareness
Promotions and marketing
Customer service
Sanitation standards
Staff leadership
Food storage
Team development
Staff supervision
Employee retention
Portion control
Price negotiation
Performance evaluations
Food safety management
Kitchen operations management
Table service
Teamwork and collaboration
Problem-solving
Multitasking
Timeline
Food Service Foreman
Army Air Force Exchange Service, AAFES
05.2007 - 01.2026
Cashier
Family Dollar
08.2003 - 11.2003
Aircraft Maintenance Engineer
United States Air Force, USAF
01.1997 - 02.2000
High School Diploma -
Heritage High School