DEBORAH LOVE
Montgomery,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
23
23
years of professional experience
Work History
Business Manager
Dayspring
01.2022 - 01.2023
- Oversee client relations, check-in/check-out and payment collection
- Scheduled client appointments
- Ordered office supplies
- Managed over 40 client calls per day
- Oversee monthly accounting and expenses
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services
Assistant Manager
RPM Management
01.2014 - 01.2022
- Responsible for collecting rents
- Completing pre-close and month end reports
- Conduct all resident move outs
- Initiate all necessary evictions
- Set appointments with prospects
- Assist in properly completing applications and all related forms
- Conduct background checks on prospects prior to signing lease
- Resolve resident concerns over the phone and in person
- Maintain accurate records for new and existing residents
- Exceed monthly leasing and financial goals
Director of Marketing
Global Premier
01.2006 - 01.2014
- Responsible for establishing volume sales, calculating overhead costs and profit goals
- Created and implemented strategic planning and established strong territorial focal points of interest
- Provided highest level of customer service in making sure clients’ expectations were met
- Negotiated volume sale packages and strong margin returns for clients
- Responsible for hiring staff and their complete oversight
Onsite New Home Sales Director
KB Homes
01.2000 - 01.2005
- Responsible for investigating the buyer's needs and negotiating sales contracts
- Delivered persuasive and professional presentations
- Persuaded potential buyers to commit to action
- Managed critical dates for contract compliance
- Proactively communicated loan status and building progress to the buyer on a weekly basis
- Persistently and creatively achieved sales goals in spite of obstacles
- Received Pinnacle Sales Award for salesperson of the year
- Top 10% producer in sales for three years
Education
General Business
West Texas State University
Canyon, TXSkills
- Excellent customer service skills
- Leadership skills
- Excellent communication skills
- Administrative and organizational skills
- Time management skills
- Intermediate computer and internet knowledge
- Proficient knowledge of Microsoft word
- Basic knowledge of Excel
- Proficient with Outlook
Timeline
Business Manager
Dayspring
01.2022 - 01.2023
Assistant Manager
RPM Management
01.2014 - 01.2022
Director of Marketing
Global Premier
01.2006 - 01.2014
Onsite New Home Sales Director
KB Homes
01.2000 - 01.2005
General Business
West Texas State University
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