Deborah Mann
Salem,Oregon
Summary
Committed Resident Service Coordinator ready to leverage 17 years of healthcare industry performance with 11 of those years as a Medication Technician. Highly skilled in patient relationship management, care planning, and medication administration. Hardworking and passionate with strong organizational skills eager to secure entry-level Sterile Processing Technician position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Resident Service Coordinator
The Springs At Lancaster Village
10.2018 - Current
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Review and hold conferences with resident and family regarding Care Plans every 90 days
- Learned and adapted quickly to new technology and software applications (PCC, Ciscor, When to Work)
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
- Enhanced resident satisfaction by addressing and resolving concerns in timely manner.
Medication Technician
The Springs At Lancaster Village
01.2007 - 10.2018
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Assisted in training new Medication Technicians on best practices and company policies, fostering culture of continuous learning.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining safe work environment.
- Elevated quality of care provided to patients by attending regular continuing education courses on pharmacology topics relevant to Medication Technician role.
- Served as reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
- Balanced needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored medication storage area to maintain medication security and control.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Supported needs 42+ residents under long-term care.
Education
Associate of Science - Accounting
Dixie State College
St. George06.1996
Skills
- Care Plan Management
- Care staff Supervision
- Policy Enforcement
- Dementia Care
- Staff Communication
- Incident Reporting
- Case File Management
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Self-Directed
- Friendly, Positive Attitude
- Decision-Making
- Documentation
Certification
BLS (Basic Life Support CPR & AED) Certified Expires 01/2026
Oregon Food Handlers Certified Expires 02/2027
First Aid Certified Expires 02/2026
Timeline
Resident Service Coordinator
The Springs At Lancaster Village
10.2018 - Current
Medication Technician
The Springs At Lancaster Village
01.2007 - 10.2018
Associate of Science - Accounting
Dixie State College
BLS (Basic Life Support CPR & AED) Certified Expires 01/2026
Oregon Food Handlers Certified Expires 02/2027
First Aid Certified Expires 02/2026
Similar Profiles
Katelyn MooreKatelyn Moore
Clerk Typist at Village Of LancasterClerk Typist at Village Of Lancaster
Adrik JohnsonAdrik Johnson
Fleet Technician at Hot Springs Village POAFleet Technician at Hot Springs Village POA
Rogelio PerezRogelio Perez
Planner (Community and Land Use) at Village Of Palm Springs, FloridaPlanner (Community and Land Use) at Village Of Palm Springs, Florida