Summary
Work History
Education
Skills
Additional Information
Awards And Acknowledgements
Hobbies: Walking for fitness; Crafts
Timeline
Generic
Deborah McComber

Deborah McComber

Secretary/Clerical
Saranac Lake,NY

Summary

Administrative support professional with a total of 15+ years professional experience.

Strong computer and office management skills

Outstanding interpersonal skills and commitment to customer service

Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging guests/customers and maintaining positive, customer-focused environment. Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Receptionist

WPTZ-TV CHANNEL 5 LOCAL NBC AFFILIATE
  • Responsible for answering multi-line telephone system; sorting mail; ordering and maintaining office supplies for station; greeting people who arrived for meetings or for tour; assisted paying bills for tv station; correspondence from Program Director
  • Volunteered to work various events where tv station would be showcased.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly, directing incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked spplies, submitted purchase orders to maintain stock levels.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, distributed mail correspondence between departments and personnel.

Secretary

CP Outpatient Clinic
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records/files to maintain document compliance.
  • Managed filing system, entered data, completed other clerical tasks.

Administrative Office Manager

Scratch N Give Fundraising
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Developed and implemented policies and procedures and scaled for growth.
  • Coordinated with office head to establish and monitor operating budget.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Parent company was in Montreal Quebec Canada and I ran office in Plattsburgh for them until they closed over a year later.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Sales Clerk/Cashier

HALLMARK GREETING CARDS RETAIL STORE
  • This was part-time position in addition to working full time at WPTZ in Plattsburgh NY
  • I would dust, stock cards, process transactions for customers, etc
  • This business has since closed and is no longer in area.
  • Kept front check out area clean and organized for efficient service.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Part-Time Merchandise Associate

Hallmark Greeting Cards
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Arranged consistent shelves, bins, and racks at both locations by following established planograms.

Part-Time Merchandise Associate

Crossmark - Fuji Film And Other Items
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Called upon over 25 stores between Cape Coral and Naples FL.

Sales Secretary

Schonbeck Lighting
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • I was hired via a temp agency and the contract was only for one year.

Education

No Degree - Working Towards High School Diploma

Pius X High School
Saranac Lake NY

High School Diploma -

St. Joseph's Ursuline Academy
Malone, NY

Some College (No Degree) - Legal Administrative - Attended One Semester Only

Our Lady of Victory Secretarial School
Plattsburgh NY

Skills

  • Office Management
  • Data Entry
  • Clerical Support
  • Multi-Line Telephone Operation
  • Professional Demeanor
  • Customer/Client/Guest Relations
  • Information Protection
  • Organization Skills
  • Telephone Skills
  • Time Management

Additional Information

Ran a household while married, paying bills and writing correspondence as needed.

Responsible for maintaining that household and watching four grandchildren; doing baking and cooking meals for at least 10 people each night.

Divorced in 2015 after 22 years and left Florida in August 2020, to be closer to my Mom who lived in Plattsburgh NY.

Moved to Saranac Lake NY where I had attended two years of high school at Pius X High School. Pius closed after my sophomore year.

I grew up in Lake Placid NY, so the area is familiar to me.

This position with your company would assist me with my goal of getting back on my feet again.

Would like the opportunity to work as I feel I would be an excellent employee utilizing my skills and experience.

Thank you for this opportunity.

Awards And Acknowledgements

Employee of the Month WPTZ-TV CHANNEL 5, Plattsburgh NY 12901 Two Separate Occasions

Hobbies: Walking for fitness; Crafts

I have tried to walk at least three times a week, sometimes more, walking at least two miles each time. We have a new walking/hiking trail here in Saranac Lake and I plan to take full advantage of that trail. It is wonderful. Walking energizes me.


Crafts: I have done so many crafts over the years. I especially love Counted Cross Stitch. I like to knit, crochet, sew, embroider, make home items as well as personal items. I would love to learn how to make baskets as there is someone in my apartment building that makes beautiful baskets. I'm hoping I can encourage her to teach some of us how to make them.

Timeline

Receptionist

WPTZ-TV CHANNEL 5 LOCAL NBC AFFILIATE

Secretary

CP Outpatient Clinic

Administrative Office Manager

Scratch N Give Fundraising

Sales Clerk/Cashier

HALLMARK GREETING CARDS RETAIL STORE

Part-Time Merchandise Associate

Hallmark Greeting Cards

Part-Time Merchandise Associate

Crossmark - Fuji Film And Other Items

Sales Secretary

Schonbeck Lighting

No Degree - Working Towards High School Diploma

Pius X High School

High School Diploma -

St. Joseph's Ursuline Academy

Some College (No Degree) - Legal Administrative - Attended One Semester Only

Our Lady of Victory Secretarial School

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Deborah McComberSecretary/Clerical