Resourceful Security Supervisor experienced in operational management and customer service across diverse sectors. Enhanced donor recruitment and patient care through effective team supervision and adherence to safety protocols. Committed to delivering high service standards and operational efficiency while managing multiple projects and prioritizing tasks in fast-paced environments.
Work History
Security Supervisor
2 Years 8 Months
Allied Universal | 02.2024 - Current
Greeted employees and guests upon entry, fostering a welcoming environment
Reporting any incidents or problems
Conducted regular patrols throughout the property to ensure safety and security.
Managed deliveries and vendor interactions to ensure smooth operations
Documented and reported incidents or problems to maintain safety and security
Coordinated schedules for staff to ensure adequate coverage for operations.
Donor Services Specialist
20 Years 9 Months
Oneblood donor center | 12.2001 - 09.2022
Perform phlebotomy and collection procedures to collect blood or blood components.
Obtains medical history and vitals for donors.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in recruiting potential apheresis donors, contributing to donor pool expansion.
Wrote routine reports and organized work efficiently, utilizing basic computer skills to maintain operations.
Assistant Manager
1 Year 10 Months
Gate Petroleum Company | 12.2018 - 10.2020
Managed 5 or more employees.
Supervised a team of five or more employees to ensure efficient operations.
Deposited US currency weekly, maintaining accurate financial records for the company.
Deposited US currency to the company's financial institution.
Operated cash register, processing transactions efficiently using manual and digital systems.
Manager
10 Months
City Wide Maintenance | 06.2018 - 04.2019
Ensured a clean and safe environment for visitors and staff.
Managed inventory levels to ensure adequate stock availability.
Maintained cleanliness of medical office property, ensuring a safe and welcoming environment for patients and staff.
Housekeeper
1 Year 5 Months
Hyatt Regency | 01.2017 - 06.2018
Maintained cleanliness of Hyatt Regency premises daily to enhance guest experience.
Cleaned hotel rooms before, after, and during guest arrivals and departures to maintain welcoming environment.
Cleaned guest rooms and bathrooms to Hyatt Regency cleanliness standards.
Restocked linens, amenities, and supplies for seamless room readiness.
Inspected rooms for maintenance issues and reported concerns promptly.
Patient Care Assistant
1 Year 3 Months
Summer Brooks Healthcare | 12.2010 - 03.2012
Provided daily care to residents, ensuring compliance with Florida Dept. of Healthcare standards.
Provided essential medication to residents to ensure their health and well-being.
Collected vital signs from residents to monitor their health status.
Education
High school diploma - basic skills
Drop Back In Academy Of Duval County | Jacksonville, FL | 05-2009
Skills
Customer service
Surveillance Coordination
Security Protocols
Team Coordination
Team leadership
Medical Records
Medical Scheduling
Venipuncture
Experience Administering Injections
Blood collection
Vital Signs
Laboratory Experience
Patient Care
Microsoft Office
Computer literacy
Property Oversight
Facility Management
Certification
CPR Certification, Class D Security, June 2023 to June 2025, Certified Phlebotomy Technician I, February 2021 to February 2023, Renew every two years
Additional information
Crp certification
Personal Information
Work Permit: Authorized to work in the US for any employer