John Penn
Lake Worth,Florida
Summary
Highly Organized Security Professional Highly Proficient with computers and smartphones
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Supervisor
Safeway Security
01.2022 - Current
- On site inspections
- Field training
Security Guard
High Tek Security
01.2021 - 01.2022
Service Technician
TOSHIBA BUSINESS SOLUTIONS
01.2004 - 01.2017
- Provided customer service troubleshooting and repair multifunction printers
- Demonstrated teamwork by assisting coworkers as needed
- Oversaw setup and installation of new Machines for Delivery onto computer networks
- Managed WPB service territory communicating with customers
- Received training on HP Toshiba and Lexmark
- Responsible for performing hardware and software problem determination and reporting
- Responsible for maintaining and verifying computer and multifunction inventory
Computer Technician
General Software Systems
01.2001 - 01.2004
- Provided onsite service in Large geographical area
- Repaired Shop and Field of Printers and computer monitors
- Computer Sales and Service for walk-in customers
- Oversaw instore merchandising
- Responsible for installation and testing of computer hardware and software
- This includes small computers, printers, communications devices, attaching cables and associated software
- Assist in performing other office duties when requested
Education
Diploma - General Studies
John I Leonard high School
West Palm Beach, Florida01.2004
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South Technical Education Center
Boynton Beach, Florida01.2004
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Boyd School of travel
West Palm Beach, Florida01.2004
Skills
- Printers
- Customer Service Oriented
- Customer Service
- Time Management
- Inventory
- Retail Sales
- Hardware Installation
- END User Training
- Merchandising
- Security Monitoring
- Computer Networks
- Hewlett-Packard Product Family
- Team Player
- Identify Issues
- Territory Management
- Computer Maintenance
- Maintenance Services
- Network Management Software
- Customer Support/Service
Certification
- A+ CompTIA
- Kyocera Mita Network Certification
- Toshiba Color Theory Certification
- Toshiba Networking Certified
- Lexmark Service Certification
- HP Service Certification
- Security Certification
- Invictus Security and firearm training
Personal Information
Title: Security Supervisor
Workauthorization - Authorizedcountries
United States
Timeline
Security Supervisor
Safeway Security
01.2022 - Current
Security Guard
High Tek Security
01.2021 - 01.2022
Service Technician
TOSHIBA BUSINESS SOLUTIONS
01.2004 - 01.2017
Computer Technician
General Software Systems
01.2001 - 01.2004
Diploma - General Studies
John I Leonard high School
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South Technical Education Center
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Boyd School of travel