Nikia Nicholas
Newark
Summary
Organized and reliable, excelling at operating multiple tasks with a positive attitude. An eager individual to take on additional responsibilities to help achieve our team's goals. Currently, looking for a full-time role that presents professional challenges and allows me to leverage my interpersonal skills, strong time management, and problem-solving abilities. Excited about the opportunity to contribute to a company that prioritizes precision, productivity, and professionalism.
Overview
8
8
years of professional experience
Work History
Security Officer
SECURITAS
05.2025 - Current
- An unexpectedly large crowd created safety concerns. I coordinated with 7+ officers to manage entry/exit points, communicate updates, and direct guests. The event stayed incident-free, and our team earned positive feedback for effective coordination under pressure.
- Finding multiple prohibited items during inspections showed gaps in screening, so I proposed improved checkpoints with clearer signage, better queue flow, and more handheld scanners. After implementation, wait times dropped 20% and confiscated items decreased by over 50% in the next three games
- At a 5,000+ guest soccer game, I assisted with crowd control, bag checks, and preventing unauthorized access, using calm de-escalation when needed. The event stayed incident-free, and supervisors praised my professionalism and crowd-management skills
Teacher Assistant
OVER THE RAINBOW
10.2022 - 06.2023
- Assist the teacher in preparing lesson materials and classroom activities, while supporting students individually or in small groups to reinforce learning.
- Supervise students during class, lunch, recess, and field trips, helping maintain a safe, organized, and inclusive environment.
- Record attendance and student information, support those with special needs, and help organize classroom materials.
- Collaborate with teachers and staff to address student needs, and communicate with parents or guardians as directed.
Package Handler
FEDEX
03.2022 - 09.2022
- A package with visible damage was seen on the conveyor belt. Yet, it hadn't been flagged, so I immediately pulled it from the line, inspected it, and followed the company’s reporting procedure. The team was also notified to stay extra alert during that shift. The damage was addressed before delivery, avoiding a potential customer complaint. My quick action helped maintain company standards and customer trust.
- Faced with tight deadlines during the peak holiday season, when package volume doubled. Prioritized tasks and maintained a steady workflow by organizing packages by route and size, ensuring quick loading and minimal errors. Consistently met or exceeded daily quotas, helping the team finish shifts on time and reduce overtime costs.
Hostess
APPLEBEE’S
11.2019 - 03.2020
- On a busy Friday night with long waits, I communicated accurate wait times, gave updates, and offered bar seating when possible. Worked with servers to speed up table turnover, helping seat guests faster and maintain positive feedback. The manager praised my professionalism and communication skills.
- During weekend peaks, I managed the waitlist by giving accurate time estimates, updating guests, and offering bar seating. This improved satisfaction and kept operations smooth, earning guest compliments for clear communication and organization.
Intern
MUNICIPAL COURT
05.2018 - 08.2018
- The clerk’s office was behind on filing, making case files hard to locate. I organized documents alphabetically and by case number, digitized older files, and created a tracking spreadsheet. File retrieval improved by 40%, the spreadsheet became a regular tool, and I was recognized for strong initiative and organization.
- Tasked with researching case law for an upcoming hearing with little time and no prior database experience. Quickly learned LexisNexis and Westlaw, identified key precedents, and summarized findings for the attorney. My research was used in court prep, and I received positive feedback for thoroughness and initiative
Education
Graphic Design Certification - Graphic Design
Technology High School
Newark, NJ06-2019
Bachelor of Arts - Criminal Justice
Kean University
Union, NJ03.2024
Skills
- Avid Learner
- Administrative Experience
- Cross-Team Collaboration
- Environmental Adaptability
- Flexibility
- Relationship Building
- Time Management
- Organization Skill
- Windows Server
- Laptops
- Printers
- Scanners
Timeline
Security Officer
SECURITAS
05.2025 - Current
Teacher Assistant
OVER THE RAINBOW
10.2022 - 06.2023
Package Handler
FEDEX
03.2022 - 09.2022
Hostess
APPLEBEE’S
11.2019 - 03.2020
Intern
MUNICIPAL COURT
05.2018 - 08.2018
Graphic Design Certification - Graphic Design
Technology High School
Bachelor of Arts - Criminal Justice
Kean University