Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Bou Sader

.
Houston,US

Summary

Results-driven IT specialist with 3 years of experience in troubleshooting hardware, software, and network issues. Proficient in diagnosing and resolving technical problems and delivering exceptional user support. Known for effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results

Overview

3
3
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Physical Security Specialist

DataVox
06.2024 - Current
  • Deploy and administered network infrastructure components such as Windows servers, managed switches, PTP links, and IP-based security devices to support diverse operational projects.
  • Monitor security system performance and assist with troubleshooting connectivity or device issues related to LAN/WAN configurations.
  • Provide onsite and remote support for users, addressing security system functionality and network connectivity issues.
  • Document network infrastructure for multiple projects, maintaining accurate records of hardware configurations, IP schemes, MAC/serial numbers, and VLAN assignments to support asset management and troubleshooting.

IT Technician

DataVox
07.2023 - 06.2024
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].

Web Developer

Curly Brackets SARL
01.2022 - 04.2023
  • Develop 10+ Single Page applications using Angular, HTML and CSS based on user stories, requirements and design specifications.
  • Implemented Firebase cloud functions and NoSQL database for client website.
  • Reduced project delivery time by efficiently managing tasks using JIRA, prioritizing issues, and maintaining open communication with the team.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.

Education

Bachelor of Science - Computer Engineering

Notre Dame University - Louaize (ABET Accredited)
Beirut, Lebanon
05.2001 -

Skills

    Network: TCP/IP, Subnetting, VLAN, DHCP, SSH, NAT, DNS

    IT Tools: ConnectWise, Wireshark, SolarPuTTY, NMAP

    Software: Python, Scripting, GIT, Postman, APIs

    Network Troubleshooting

    User training

    Technical support

    Problem solving

    Team collaboration

    Microsoft Suite

    Avid Learner

Certification

Cisco Certified Network Associate(CCNA)

Timeline

Physical Security Specialist

DataVox
06.2024 - Current

IT Technician

DataVox
07.2023 - 06.2024

Web Developer

Curly Brackets SARL
01.2022 - 04.2023

Bachelor of Science - Computer Engineering

Notre Dame University - Louaize (ABET Accredited)
05.2001 -

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Kevin Bou Sader.