Deborah Mefford
Sacramento,CA
Summary
Experienced Selling Floor Associate with a proven track record of driving sales in a fast-paced retail environment. Skilled in merchandise presentation. Experienced cashier with a proven track record providing excellent customer service in a fast-paced retail environment. I am seeking a position as a merchandise associate or cashier associate.
Knowledgeable Selling Floor Supervisor with solid background in supervising floor operations and ensuring smooth workflow. Proven track record of enhancing team productivity and maintaining high standards of customer service. Demonstrated leadership and problem-solving skills in managing daily tasks and resolving issues promptly.
Overview
15
15
years of professional experience
Work History
Selling Floor Supervisor
Burlington Stores
Vacaville, CA
03.2025 - 12.2025
- Hire, train, motivate and coach all sales floor team and markdown team contributing to sales growth of 23%
- Assuring apparel departments meet sizing, sorting, ticketing and EAS standards passing all 3rd party sizing audits For the year, previous year only passed 1 audit
- Manager on Duty daily rotation
- Open and close store rotation
- Cashiering achieving consistent 100% on customer surveys monthly for the entire year
- Assisting receiving with processing and flowing of merchandise
Operations and Service Manager
Burlington Stores
Vacaville, CA
04.2023 - 03.2025
- Manage all store operations
- Manage and coach all Customer Service Supervisors, Cashiers, Receiving Supervisor and Receiving Team
- Meet/exceed CPH for Receiving
- Assure excellent customer service experience achieving goals 10 out of 12 months
- Open/close store and manage on duty
Operations/Service Manager
Burlington Stores
Roseville, CA
04.2019 - 04.2023
- Damages and hazardous waste compliance passing all audits
- - Improved [metric] by [#, $, %] in [time span]
- - Generated [#] [metric] in [#] [months, quarters, years], exceeding goal by [%]
Store Manager
Burlington Stores
Woodland, CA
11.2016 - 04.2019
- Recruit, hire, train, coach and develop assistant managers and associates
- Drive sales ensuring proper merchandise placement, overseeing floor standards and markdown accuracy
- Manage daily activities in back of house, front end, loss prevention and facility maintenance
- Control payroll and manage expenses
- Model and ensure excellent customer service across the store
- Manager on duty as primary leader in the building
Operations/Service Manager
Burlington Stores
Vacaville, CA
04.2014 - 11.2016
Assistant Manager Merchandising
Burlington
Vacaville, CA
08.2011 - 04.2014
Assistant Manager Merchandising
Burlington Stores
Pinole, CA
09.2010 - 08.2011
Education
High School Diploma -
Pinole Valley High
Pinole, CASkills
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Knowledge of sales techniques and retail operations
- Ability to work effectively in a team environment
- Time Management
Interests
Following latest fashion trends, Creating visually appealing displays, Interacting with diverse customers, Collaborating with a dynamic team
Timeline
Selling Floor Supervisor
Burlington Stores
03.2025 - 12.2025
Operations and Service Manager
Burlington Stores
04.2023 - 03.2025
Operations/Service Manager
Burlington Stores
04.2019 - 04.2023
Store Manager
Burlington Stores
11.2016 - 04.2019
Operations/Service Manager
Burlington Stores
04.2014 - 11.2016
Assistant Manager Merchandising
Burlington
08.2011 - 04.2014
Assistant Manager Merchandising
Burlington Stores
09.2010 - 08.2011
High School Diploma -
Pinole Valley High