Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Deborah Mefford

Sacramento,CA

Summary

Experienced Selling Floor Associate with a proven track record of driving sales in a fast-paced retail environment. Skilled in merchandise presentation. Experienced cashier with a proven track record providing excellent customer service in a fast-paced retail environment. I am seeking a position as a merchandise associate or cashier associate.

Knowledgeable Selling Floor Supervisor with solid background in supervising floor operations and ensuring smooth workflow. Proven track record of enhancing team productivity and maintaining high standards of customer service. Demonstrated leadership and problem-solving skills in managing daily tasks and resolving issues promptly.

Overview

15
15
years of professional experience

Work History

Selling Floor Supervisor

Burlington Stores
Vacaville, CA
03.2025 - 12.2025
  • Hire, train, motivate and coach all sales floor team and markdown team contributing to sales growth of 23%
  • Assuring apparel departments meet sizing, sorting, ticketing and EAS standards passing all 3rd party sizing audits For the year, previous year only passed 1 audit
  • Manager on Duty daily rotation
  • Open and close store rotation
  • Cashiering achieving consistent 100% on customer surveys monthly for the entire year
  • Assisting receiving with processing and flowing of merchandise

Operations and Service Manager

Burlington Stores
Vacaville, CA
04.2023 - 03.2025
  • Manage all store operations
  • Manage and coach all Customer Service Supervisors, Cashiers, Receiving Supervisor and Receiving Team
  • Meet/exceed CPH for Receiving
  • Assure excellent customer service experience achieving goals 10 out of 12 months
  • Open/close store and manage on duty

Operations/Service Manager

Burlington Stores
Roseville, CA
04.2019 - 04.2023
  • Damages and hazardous waste compliance passing all audits
  • - Improved [metric] by [#, $, %] in [time span]
  • - Generated [#] [metric] in [#] [months, quarters, years], exceeding goal by [%]

Store Manager

Burlington Stores
Woodland, CA
11.2016 - 04.2019
  • Recruit, hire, train, coach and develop assistant managers and associates
  • Drive sales ensuring proper merchandise placement, overseeing floor standards and markdown accuracy
  • Manage daily activities in back of house, front end, loss prevention and facility maintenance
  • Control payroll and manage expenses
  • Model and ensure excellent customer service across the store
  • Manager on duty as primary leader in the building

Operations/Service Manager

Burlington Stores
Vacaville, CA
04.2014 - 11.2016

Assistant Manager Merchandising

Burlington
Vacaville, CA
08.2011 - 04.2014

Assistant Manager Merchandising

Burlington Stores
Pinole, CA
09.2010 - 08.2011

Education

High School Diploma -

Pinole Valley High
Pinole, CA

Skills

  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Knowledge of sales techniques and retail operations
  • Ability to work effectively in a team environment
  • Time Management

Interests

Following latest fashion trends, Creating visually appealing displays, Interacting with diverse customers, Collaborating with a dynamic team

Timeline

Selling Floor Supervisor

Burlington Stores
03.2025 - 12.2025

Operations and Service Manager

Burlington Stores
04.2023 - 03.2025

Operations/Service Manager

Burlington Stores
04.2019 - 04.2023

Store Manager

Burlington Stores
11.2016 - 04.2019

Operations/Service Manager

Burlington Stores
04.2014 - 11.2016

Assistant Manager Merchandising

Burlington
08.2011 - 04.2014

Assistant Manager Merchandising

Burlington Stores
09.2010 - 08.2011

High School Diploma -

Pinole Valley High
Deborah Mefford