Deborah Money
Fort Walton Beach,FL
Summary
Motivated Mortgage Sales Manager with experience in leading sales teams to success in highly competitive markets. Known for developing strategic plans that increase productivity and boost customer satisfaction levels. Strengths include relationship-building, negotiation, team leadership, and understanding of mortgage products and processes. Previous work includes significant contributions to improving business performance by identifying opportunities for process enhancements.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Mortgage Sales Manager
Homestead Financial Home Loans
St Louis, Missouri
04.2026 - 07.2026
- Guided clients in understanding various mortgage products and services.
- Executed marketing initiatives to effectively promote home loan offerings and increase visibility.
- Conducted in-depth analysis of customer needs to identify suitable loan products.
- Reviewed loan applications to ensure compliance with company guidelines and regulations.
- Created training materials for new hires to enhance understanding of mortgage sales processes.
- Built relationships with real estate agents, lenders, and industry professionals to expand referral network.
- Supported upper management by contributing to the development of strategic objectives for the mortgage sales department.
Mortgage Sales Manager
Gulf Coast Bank & Trust Company
Metairie, LA
08.2025 - 03.2026
- Managed a team of Loan Officers responsible for originating residential mortgage loans.
- Coached, developed and motivated team to achieve revenue goals.
- Developed and implemented new strategies to increase mortgage sales.
- Provided personalized guidance to customers throughout the entire loan process.
- Established relationships with real estate agents, lenders, and other professionals in the industry.
- Facilitated training sessions for staff members on best practices for mortgage sales processes.
- Coordinated marketing initiatives to promote home loan offerings effectively.
AL/FL Mortgage Sales Manager
Renasant Bank
Fort Walton Beach, FL
04.2018 - 08.2025
- Managed a team of Loan Officers responsible for originating residential mortgage loans.
- Coached, developed and motivated team to achieve revenue goals.
- Developed mortgage sales strategies to enhance customer engagement and service.
- Trained and mentored sales staff on mortgage products and compliance regulations.
- Conducted regular training sessions on new mortgage products and industry changes.
- Facilitated training sessions for staff members on best practices for mortgage sales processes.
- Collaborated with underwriters to streamline loan approval processes and improve efficiency.
- Reviewed loan applications and documentation for accuracy and completeness.
- Maintained up-to-date knowledge of federal, state, and local laws governing mortgage origination.
- Collaborated with operations teams to ensure timely processing of loans and compliance with regulations.
- Coordinated with marketing teams to promote mortgage offerings effectively.
- Generated weekly reports on performance metrics such as closings, applications, and revenue generated from mortgage sales.
- Identified areas where operational efficiencies could be improved through automation or outsourcing.
- Built strong partnerships with external vendors for providing additional services related to mortgages.
- Established relationships with real estate agents, lenders, and other professionals in the industry.
- Organized events such as seminars and webinars to educate potential customers about different loan options available.
Mortgage Sales Manager
Regions Mortgage
Fort Walton Beach, FL
04.2013 - 04.2018
- Developed and implemented new strategies to increase mortgage sales.
- Managed daily operations of mortgage sales team.
- Coached, developed and motivated team to achieve revenue goals.
- Provided personalized guidance to customers throughout the entire loan process.
- Collaborated with underwriters to streamline loan approval processes.
- Collaborated with operations teams to ensure timely processing of loans and compliance with regulations.
- Coordinated marketing initiatives to promote home loan offerings effectively.
- Established relationships with real estate agents, lenders, and other professionals in the industry.
- Developed training materials for new hires in mortgage sales processes.
- Assisted upper management in developing long-term goals and objectives for the Mortgage Sales Department.
Education
Some College (No Degree) -
Okaloosa Walton Junior College
Niceville, FL Skills
- Mortgage origination
- Loan compliance management
- Customer assessment
- Sales forecasting
- Client management
- Performance optimization
- Leadership and management
- Onboarding support
- CRM software and industry knowledge
- Communication and negotiation
- Problem solving
Certification
- FL Mortgage Brokers License
Timeline
Mortgage Sales Manager
Homestead Financial Home Loans
04.2026 - 07.2026
Mortgage Sales Manager
Gulf Coast Bank & Trust Company
08.2025 - 03.2026
AL/FL Mortgage Sales Manager
Renasant Bank
04.2018 - 08.2025
Mortgage Sales Manager
Regions Mortgage
04.2013 - 04.2018
Some College (No Degree) -
Okaloosa Walton Junior College