Summary
Overview
Work History
Education
Skills
Personal Information
Ethnicity
Timeline
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Deborah Moye

Tempe,AZ

Summary

Dedicated customer service professional with a proven track record in resolving complex issues and ensuring utmost customer satisfaction. Possessing extensive experience, excels in handling high-pressure situations and effectively collaborating with diverse individuals and teams. Expertise lies in delivering exceptional service, maintaining strong client relationships, and consistently meeting or exceeding performance targets.

Overview

10
10
years of professional experience

Work History

Support Services Representative

Intouch CX
05.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving support issues.
  • Leveraged strong communication skills to build rapport with customers, fostering trust and loyalty within the client base.
  • Adapted communication style based on individual customer needs, resulting in higher levels of satisfaction across a diverse clientele.
  • Contributed to increased customer retention rates by providing exceptional service.
  • Consistently met or exceeded performance metrics while maintaining high levels of customer satisfaction.

Office Manager

Peace & Love Behavioral Health LLC
12.2021 - 12.2023
  • Extensive experience managing office operations, including administrative support, budgeting, and inventory management
  • Proficient in overseeing and implementing efficient office procedures, streamlining workflow and increasing productivity
  • Skilled in managing a diverse team, providing leadership, training, and support to ensure employee success
  • Exceptional organizational skills demonstrated in coordinating meetings, travel arrangements, and managing complex calendars

Front Office Receptionist

Peace & Love BHS
12.2021 - 11.2022
  • Managed front desk operations, including greeting guests, answering phones, and scheduling appointments
  • Proficient in using various software platforms for data entry and maintaining visitor logs
  • Assisted with administrative tasks, such as preparing correspondence and organizing office supplies
  • Provided excellent customer service by addressing inquiries and resolving guest issues promptly and efficiently

Bus Driver

MV Transportation
06.2014 - 11.2021
  • Strong communication skills and ability to provide excellent customer service
  • Proven ability to maintain a safe environment and adhere to all traffic laws
  • Expert in navigating various routes and handling diverse passenger needs

Education

High School Diploma -

John W North
Riverside, CA
06-2010

Skills

  • Problem solving
  • Communication
  • Patience
  • Adaptability
  • Multitasking
  • Conflict resolution
  • Time management
  • Active listening
  • Customer Satisfaction
  • Active Learning

Personal Information

Date of Birth: 10/04/91

Ethnicity

African American

Timeline

Support Services Representative

Intouch CX
05.2024 - Current

Office Manager

Peace & Love Behavioral Health LLC
12.2021 - 12.2023

Front Office Receptionist

Peace & Love BHS
12.2021 - 11.2022

Bus Driver

MV Transportation
06.2014 - 11.2021

High School Diploma -

John W North

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Deborah Moye