Summary
Overview
Work History
Education
Skills
Timeline
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Deborah Neff

6199 Emberwood Rd Dublin,OH

Summary

Dynamic professional with extensive experience in hospitality management excelling in customer satisfaction and staff training. Proven ability in measurement accuracy and attentive service

Overview

20
20
years of professional experience

Work History

Head Bartender

Gallo's on High
12.2020 - Current
  • Effectively opened, and trained new staff on increasing business, sanitation, and following safety protocol
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Helped with inventory and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved staff member conflicts, and found resolutions for maintaining a fun and efficient work environment

Caregiver

Independant Contractor
05.2018 - 08.2024
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life
  • Maintained proper healing and sanitary measures.
  • Built strong relationships with clients to deliver emotional support and companionship.

Bar and Restaurant Manager

Dearini's
03.2005 - 04.2021
  • Quickly identified problem situations and skillfully handled escalated customer concerns with efficiently and satisfaction
  • Promoted and practiced a positive environment to guarantee each customer had exceptional food and beverage service for repeat business
  • Recruited, trained, and managed staff on procedures for cost, waste and quality control and increased sales

Education

House Appraiser - Appraiser

Hondros College
Columbus, OH
06-2019

Skills

  • Measurement accuracy
  • Food Preparation
  • Attentive service
  • Proficient with Microsoft Office
  • Safe alcohol service
  • Safe food handling procedures

Timeline

Head Bartender

Gallo's on High
12.2020 - Current

Caregiver

Independant Contractor
05.2018 - 08.2024

Bar and Restaurant Manager

Dearini's
03.2005 - 04.2021

House Appraiser - Appraiser

Hondros College

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Deborah Neff