Dylan Hall
Houston,Texas
Summary
Dynamic and results driven professional with extensive experience as Head Bartender at Passerella, excelling in team leadership. Proven track record of boosting bar profitability and enhancing customer satisfaction through attentive service and effective training. Skilled in cash handling and inventory management, ensuring operational efficiency and excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Bartender
Passerella
01.2024 - Current
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Head Server
Red Lobster
03.2023 - 12.2023
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Had An average of $12 Upcharge per guest
Head Server
Valentina's Organic Bistro And Bakery
01.2022 - 12.2022
- Managed food resources, memorized orders, and coordinated customer service.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Observed servers to provide feedback and coaching in areas requiring improvement.
Education
High School Diploma -
South Texas ISD Science Academy
Mercedes, TXNo Degree - Logistics And Supply Chain Management
Lone Star College
Houston, TX12-2026
Skills
- Safe alcohol service
- Measurement accuracy
- Garnish preparation
- Preparing garnishes
- Attentive service
- Team leadership
- Cash handling expertise
- Managing cash register
- Mixology
- POS system proficiency
- Taking inventory
- Sharp memory
- Sales promotion
- Wine Expertese
Certification
- Food Handlers
- TABC
Timeline
Head Bartender
Passerella
01.2024 - Current
Head Server
Red Lobster
03.2023 - 12.2023
Head Server
Valentina's Organic Bistro And Bakery
01.2022 - 12.2022
High School Diploma -
South Texas ISD Science Academy
No Degree - Logistics And Supply Chain Management
Lone Star College